Customer Service Representative

Há 4 dias


Porto, Porto, Portugal TOPTALENT Tempo inteiro

Job Title: Customer Service Representative

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our Italian-speaking customers through various communication channels.

Key Responsibilities:

  • Provide customer support to Italian-speaking customers via phone, email, chat, and social media
  • Support our merchants with all questions and inquiries about our product and service
  • Actively work on process optimization to increase customer satisfaction
  • Closely collaborate with other departments, such as Sales and Marketing

Requirements:

  • Native or fluent Italian language skills (C2 level) and fluent English (B2 level)
  • Excellent listening and problem-solving skills
  • Ability to work well under pressure and maintain a positive attitude
  • Previous contact center or customer service experience preferred
  • Strong technology skills and enthusiasm for using digital tools
  • Customer-centric approach and excellent communication skills
  • Curiosity and persistence in solving issues
  • Organizational skills and ability to remain calm in stressful situations

Offer:

  • Full-time position with 40 hours per week
  • Dynamic and creative team with a positive atmosphere
  • Food vouchers and guidance to reach full potential
  • Training conditions: 30 calendar days, Monday to Friday, 08:00-17:00

Compensation:

  • Gross € 950x14 + monthly bonuses (€100 language + €100 skill + €100 attendance + up to €120 performance) + €6/day meal card
  • Start date: 04th November
  • Abroad: 4 weeks in a hotel + up to €700 reimbursement after 90 days
  • From Portugal: 2 weeks in a hotel + up to €150


  • Porto, Porto, Portugal Customer Labs Tempo inteiro

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Customer Labs. As a Customer Service Representative, you will be responsible for providing exceptional customer support to German-speaking customers through various communication channels.Key Responsibilities:Provide customer support via phone, email, chat, and...


  • Porto, Porto, Portugal Customer Labs Tempo inteiro

    Customer Service AdvisorAt Customer Labs, we're seeking a highly skilled Customer Service Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our German-speaking customers through various communication channels.Key Responsibilities:Provide timely and effective support to...


  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal.About the RoleAs a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through written and phone communication.Key ResponsibilitiesProvide first contact resolutions...


  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through written and phone communication.Key Responsibilities:Provide first contact resolutions to customer...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Transcom. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Provide timely and effective support to customers via...


  • Porto, Porto, Portugal Toptalent Tempo inteiro

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Toptalent. As a Customer Service Representative, you will be responsible for providing exceptional customer service to Italian-speaking customers through various communication channels. Key Responsibilities: Provide...


  • Porto, Porto, Portugal Jujur Tempo inteiro

    Customer Service RepresentativeJujur is committed to delivering exceptional customer service. As a Customer Service Representative, you will be the face of our company, providing support to Italian-speaking customers through various channels. Your primary goal is to ensure customer satisfaction by resolving issues efficiently and effectively.Key...


  • Porto, Porto, Portugal Webhelp France Tempo inteiro

    {"title": "Customer Service Representative", "description": "Join Our Team as a Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team in Porto, Portugal. As a Customer Service Representative, you will be responsible for ensuring that performance goals are met across all operations and...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Transcom. As a Customer Service Representative, you will be responsible for providing exceptional customer support via multiple channels, including calls, chats, and emails.Key Responsibilities:Provide timely and effective support to customers...


  • Porto, Porto, Portugal Pvcomplete Tempo inteiro

    Customer Support RepresentativeAt PVComplete, we're passionate about solar energy and seeking a Customer Support Representative to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.Responsibilities:Maintain a positive and professional...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Transcom. As a Customer Service Representative, you will be responsible for providing exceptional customer support via multiple channels, including phone, email, and chat.Key Responsibilities:Provide high-quality customer support and...


  • Porto, Porto, Portugal Jujur Tempo inteiro

    Customer Service RepresentativeAt Jujur, we value honesty and transparency in all our interactions. As a Customer Service Representative, you will be the face of our company, providing exceptional support to our German-speaking customers through various channels. Your role will involve actively working on process optimization to increase customer...


  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team in Porto, Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and building strong relationships with our...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Transcom. As a Hungarian Language Specialist, you will be responsible for providing exceptional customer service to our clients through multiple channels, including phone, email, and chat.Key Responsibilities:Provide customer support via multiple...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team in Porto, Portugal. As a Polish speaker, you will be responsible for providing exceptional customer support to our clients via multiple channels.Key Responsibilities:Provide customer support via calls, chats, and emailsOffer solutions and respond...


  • Porto, Porto, Portugal Pvcomplete Tempo inteiro

    Customer Support RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Maintain a positive and professional attitude towards...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Transcom. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients through various communication channels.Key Responsibilities:Provide timely and effective customer support via...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Transcom. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Provide customer support via phone, email, and...


  • Porto, Porto, Portugal Adecco Tempo inteiro

    German Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented German Customer Service Representative to join our team. As a German Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional...


  • Porto, Porto, Portugal Minacs Tempo inteiro

    Job Title: Customer Service Representative (English-speaking) - Telecommunications companyAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring that their...