(Dutch) Technical Advisor For Search Engine Company

Há 1 mês

Lisboa, Portugal Eugenia Talent Tempo inteiro

Type of positionFull-time positionKey languagesFluent Dutch and English (B2)SectorCustomer Service / Technical supportAbout our ClientAre you a passionate for Customer Service? Would you like to work for the leader company in Search Engine Industry? This company provides its clients with services and systems while ensuring its top quality If you speak native Dutch and you would like to work in Lisbon, reach out to usThe Offer· Assist customer by the telephone, emails and chat· Offer technical assistance on the platform· Apply the correct escalation process when necessary· Be an active listener. Show yourself always available to understand and ask clear questions to help the customer· Identify, study and propose the best solution to help the customer· Provide good customer service, making sure the customer is always happy once the interaction is finished· Gather all relevant information into the system and always make sure you deliver a high level of serviceRequirements· Excellent communication skills in Dutch and intermediate level in English· Experience in technical troubleshooting is a plus· Genuine care giver with a problem solver mind· Able to multi-task, proactive and good with time management· Comfortable with phone calls, email writing and social mediaBenefits· Salary package with performance bonuses· Permanent contract with 3 month trial period· Apartment Room provided.· Relocation flight reimbursement after 6 months· Initial training, and continuous learning opportunitiesThe Process1. Submit your application and don't forget to send an updated CV2. Get a call by our Recruitment Specialist3. Start your interview process4. Get selected5. Start your journey Additional information:Employment type: Full-time#J-18808-Ljbffr

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