Engagement Manager/Business Analyst
2 meses atrás
.Feedzai is the world's first RiskOps platform for financial risk management and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. You: Feedzai is looking for an Engagement Manager/Business Analyst who has strong analytical, problem-solving, and communication skills and demonstrates a strong passion for client success and product adoption. This role will serve as the leader for the delivery of the Order Form for our customers, which will include milestones such as defining the scope, stakeholder identification, data dictionary definition, and more. You will combine product expertise with business acumen and general project management skills to lead the client through the implementation phase of each project. Being the client's primary point of contact, you should be able to coordinate multiple priorities and ensure the client can overcome any obstacles during the implementation process. Your Day to Day: Act as the primary point of contact for Feedzai's customers and foster positive relationships with them; Identify each client's expectations and requirements and effectively communicate them across functional teams; Become a subject matterexpert of Feedzai's products and advise clients about best practices; Collaborate with the client with the support of Data Science and Risk Analyst teams to map the client's fields to Feedzai's standard API data dictionary; Design process flows with an understanding of the customer's event flow and current state; Collaborate with cross-functional teams in a multicultural environment; Address customer issueswith speed and efficiency; Perform project management tasks such as communicating the project status to both internal and external stakeholders, reminding clients about implementation milestones along with their due dates, facilitating meetings, taking meeting notes and leading the product activation from start to finish; Work with the portfoliomanager to manage client backlog and understand client timelines; Define and assess project risks and effectively devise mitigation plans; Provide updates to internal cross-functional partners (Product Management, Product Development, Portfolio Managers) on customer perspectives, risks, strategic insights, issue resolution activities, and expansion opportunities; Collaborate with the product and software development teams to ensure customer feedback is incorporated into our product roadmap; Translate technical client requirements into user stories for the Engineering team
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Engagement Manager/Business Analyst
2 meses atrás
Porto, Portugal Feedzai Tempo inteiro.Feedzai is the world's first RiskOps platform for financial risk management and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction...
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Senior Business Analyst
4 semanas atrás
Porto, Porto, Portugal Tn Portugal Tempo inteiroSenior Business AnalystWe are seeking a highly skilled Senior Business Analyst to join our team in Portugal. As a Senior Business Analyst, you will play a key role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.Key Responsibilities:Elicit and document business requirements through...
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Business Systems Analyst
4 semanas atrás
Porto, Porto, Portugal Ptc Group Tempo inteiroJob Title: Process Business AnalystAt PTC Group, we are seeking a highly skilled Process Business Analyst to join our team. As a key member of our digital consultancy and technology services provider, you will play a crucial role in helping organizations achieve their full potential through AI-driven digital transformation.Key Responsibilities:Collect and...
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Business Analyst
5 meses atrás
Porto, Portugal TUI Group Tempo inteiroFlexible- Porto, Portugal- - 127151- - Remote- - Permanent- - Full Time- - 37.5 - 40TUI Group is the world’s number one integrated tourism business. Product & Engagement is a global team within TUI technology responsible for B2B Platforms within the Trips Programme. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and...
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Business Systems Analyst
4 semanas atrás
Porto, Porto, Portugal Ptc Group Tempo inteiroJob Title: Process Business AnalystAt PTC Group, we are seeking a highly skilled Process Business Analyst to join our team. As a key member of our digital consultancy and technology services provider, you will play a crucial role in helping organizations achieve their full potential through AI-driven digital transformation.Key Responsibilities:Collect and...
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Business Systems Analyst
4 semanas atrás
Porto, Porto, Portugal Ptc Group Tempo inteiroJob Title: Business Systems AnalystJob Summary: Ptc Group is seeking a Business Systems Analyst to implement and improve Business Processes and Systems. The ideal candidate will work with a team of strategy consultants and analysts to gather process, system, and data requirements, document and address business issues, and assist in recommending and providing...
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Global Customer Engagement Manager
2 semanas atrás
Porto, Porto, Portugal Fedex Eu Tempo inteiroFedEx Eu Career OpportunityWe're looking for a talented Global Customer Engagement Manager to join our team at FedEx Eu.About the Role:As a Global Customer Engagement Manager, you will be responsible for managing pan-European, multi-channel customer lifecycle marketing projects. This involves leading the execution of data-driven, multi-channel customer...
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Business Analyst
4 semanas atrás
Porto, Porto, Portugal Information Factory Tempo inteiroUnlock Business Value with Information FactoryWe are a European management consulting and software company based in Zurich, Nuremberg, and Porto, driving process efficiency and digital transformation for renowned clients in Financial Services and the Public Sector.Join Our Team as a Business Analyst / Quality ManagerWe are seeking a highly skilled Business...
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Senior Business Analyst
3 semanas atrás
Porto, Porto, Portugal Vml South Africa Tempo inteiroJob Description:As a Senior Business Analyst at Vml South Africa, you will play a key role in maximising the value the BA team creates by defining the roadmap, priorities and business outcomes. You will take a lead role in the Digital Product practice, managing Business Analysts and developing the agile methodology within one of our leading clients.Key...
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Business Intelligence Analyst
3 semanas atrás
Porto, Porto, Portugal Match Digital Tempo inteiroAbout the RoleMatch Digital is seeking a highly skilled Data Analyst to join our team. As a Data Analyst, you will be responsible for helping the business understand customer needs and behaviours through the analysis of complex data sets and subsequent translation into meaningful, shareable insights and stories.Key Responsibilities- Monitor and report on key...
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Project Manager: Customer Engagement Systems
5 meses atrás
Porto, Portugal IWG Tempo inteiro**Project Manager: Customer Engagement Systems** **About IWG** We’re changing the world of work. We believe that business success is underpinned by the effectiveness of its people. So, we made it our mission to help millions of people have a great day at work - every day. With locations in practically every country, city, town and transport hub, and...
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Marketing Business Analyst
4 semanas atrás
Porto, Porto, Portugal Adecco Recruitment Tempo inteiroJob Description:Adecco Recruitment is seeking a skilled Marketing Business Analyst to join our team in Porto. As a key member of our commercial team, you will play a crucial role in driving revenue growth and customer engagement through data-driven insights and recommendations.Key Responsibilities:Develop a deep understanding of our revenue and cost...
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Process Business Analyst
2 meses atrás
Porto, Portugal PTC Group Tempo inteiro**About the job Process Business Analyst (Insurance Sector)**: **Job position: Process Business Analyst (Insurance Sector)** **Location: Remote Work from Portugal or Spain** PTC Group is recruiting for a digital consultancy and technology services provider that offers edge-to-core solutions to help organizations achieve the full potential of AI-driven...
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Process Business Analyst
Há 1 mês
Porto, Portugal Ptc Group Tempo inteiroAbout the job Process Business Analyst (Insurance Sector) Job position: Process Business Analyst (Insurance Sector) Location: Remote Work from Portugal or Spain PTC Group is recruiting for a digital consultancy and technology services provider that offers edge-to-core solutions to help organizations achieve the full potential of AI-driven digital...
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Business Analyst
4 semanas atrás
Porto, Porto, Portugal We Are Meta Tempo inteiroUnlock Your Potential as a Business Analyst at We Are MetaWe Are Meta is seeking a skilled Business Analyst to join our team. As a Business Analyst, you will play a crucial role in helping us achieve our goals by analyzing business needs and developing solutions to drive growth and improvement.Key Responsibilities:Expand your professional network by...
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Business Analyst
2 semanas atrás
Porto, Porto, Portugal Kuehne+Nagel Tempo inteiroJob Title: Business AnalystWe are seeking a skilled Business Analyst to join our team at {company}.The successful candidate will be responsible for analyzing business needs and developing solutions to improve efficiency and productivity.Key Responsibilities:Analyzing business requirements and identifying opportunities for improvementDeveloping and...
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Process Business Analyst
2 meses atrás
Porto, Portugal Ptc Group Tempo inteiroJob position: Process Business Analyst (Insurance Sector) Location: Remote Work from Portugal or Spain PTC Group is recruiting for a digital consultancy and technology services provider that offers edge-to-core solutions to help organizations achieve the full potential of AI-driven digital transformation.Utilizing a technology-unified operating model for...
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Process Business Analyst
Há 1 mês
Porto, Portugal Ptc Group Tempo inteiroJob position: Process Business Analyst (Insurance Sector) Location: Remote Work from Portugal or Spain PTC Group is recruiting for a digital consultancy and technology services provider that offers edge-to-core solutions to help organizations achieve the full potential of AI-driven digital transformation. Utilizing a technology-unified operating model for...
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Business Analyst
Há 1 mês
Porto, Portugal Information Factory Tempo inteiro**_Information Factory - _**Turning data into business value** We are a European management consulting and software company based in Zurich, Nuremberg and Porto. As strategic partner of renowned clients in Financial Services and the Public Sector, we drive process efficiency and digital transformation and provide solutions that solve industry-specific...
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Business Analyst
Há 1 mês
Porto, Portugal Information Factory Tempo inteiroJob Description Information Factory - Turning data into business value We are a European management consulting and software company based in Zurich, Nuremberg and Porto. As strategic partner of renowned clients in Financial Services and the Public Sector, we drive process efficiency and digital transformation and provide solutions that solve...