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ABOUT US Hostelworld Group, the global hostel-focussed online booking platform, inspires adventurous minds to meet the world and come back with life-changing stories to tell. Our customers are not your average tourists, they crave cultural connection and unique experiences that we make possible by providing an unbeatable selection of hostels in unmissable locations – all in the palm of their hand.
It is the social nature and community feel of hostels and their environment, that enable travellers to embrace journeys of discovery, adventure and meaning. We have more than 13 million reviews across 17,800 hostels in more than 179 countries, making the brand the leading online hub for social travel. The website operates in 19 different languages and our mobile app in 13 languages.
Founded in 1999 and headquartered in Dublin, Hostelworld has a growing, high-calibre team of 230 people within Technology, Product, Global Markets, HR, Finance & Legal and Marketing Teams across our Dublin, London, Porto, Shanghai and Sydney offices. Hostelworld is listed on the London Stock Exchange and Dublin Euronext.
LOCATION This role is based in Portugal. We have a shared office space in Porto city centre for those who prefer a hybrid model where you can spend time with colleagues in-person. If necessary, the role can be remote within Portugal, coming together for team meetings as needed.
WHO YOU'LL WORK WITH Join Hostelworld's dynamic Affiliate team and play a key role in driving innovation and efficiency. You'll collaborate with a passionate group dedicated to propelling our affiliate channel forward. You'll report directly to the Affiliate Manager, and you'll play a pivotal role in driving growth and optimizing our affiliate program.
WHAT YOU'LL DO Build and maintain strong relationships with key affiliate partners.
Leverage your analytical expertise to identify opportunities for efficiency and performance improvement within partnerships to maximise partner ROI.
Work with tech teams to oversee the integration of APIs and automation tools to optimise affiliate program workflows.
Develop and maintain technical documentation for internal and partner use.
Manage complex partnerships requiring in-depth analysis and ongoing optimisation.
Collaborate with partners to negotiate commission structures and ensure alignment with overall channel objectives.
Collaborate with tech teams to troubleshoot technical issues and implement solutions.
Analyse current workflows and identify opportunities for automation to enhance channel efficiency.
Lead the adoption and implementation of new technologies and tools to modernise the affiliate program.
Continuously evaluate and recommend improvements to the affiliate program infrastructure.
WHAT WE'RE LOOKING FOR We at Hostelworld are seeking a highly motivated and tech-savvy Affiliate Executive to join our dynamic team. In this exciting role, you will play a pivotal role in driving channel efficiency and modernisation through technological advancements and automation strategies .
Experience & Qualifications:
Minimum of 4 years of experience in affiliate marketing, with a strong track record of managing and optimising complex partnerships.
Ambitious, results-driven individual that enjoys working as a team but can also thrive independently.
Deep technical skills and the ability, including experience with API integrations, data analysis tools, and reporting platforms.
Proven ability to identify and implement automation solutions for improved efficiency.
Excellent analytical and problem-solving skills, with the ability to translate data insights into actionable strategies.
Experience working in a fast-paced, cross-functional environment.
Excellent communication and client-facing skills, ability to convey technical aspects to a non-technical audience.
Confident working with budgets, targets, and data.
Knowledge & Skills:
Highly comfortable with data analysis and manipulating data to make informed decisions.
Meticulous attention to detail.
Strong negotiation skills and strategic thinking.
Knowledge of technical implementations and troubleshooting challenges related to API integration, feed management, tracking, reporting, and visualisation.
Proven track record of establishing relationships and effectively communicating to key leaders and partners.
Experience with metasearch partners, affiliate management platforms, and large cross-functional teams working remotely.
Experience in forecasting and performing analytical analyses on performance.
Knowledge of how the affiliate channel works together with clients overall digital programs and site performance is required.
Good understanding on measuring full customer conversion path and data driven attribution models.
WHAT WE OFFER Competitive salary & benefits
Enhanced annual leave plus 3 Wellbeing Days per year
Paid family leave (maternity, paternity, surrogacy & adoption)
Agile working (plus a Working from Abroad Policy)
Support for your ongoing growth & development
Inclusive people policies (sickness, menopause, compassionate and fertility leave)
A chance to give back to your local community with 5 paid volunteering days
OUR BEHAVIOURS Grow others - We fundamentally believe that investing in growing others benefits everyone, whether it's helping them develop hard or soft skills. We want learning and growing to be part of our DNA to help makes us a better team, together.
Master it - We are obsessed with our area of expertise and enjoy developing our skills. We rarely take things at face value; we investigate, interrogate, and always look for 'the why,' and wherever possible, we use data to find the best solution.
Collaborate - We are in it together, for the tough stuff and the celebrations too. To achieve the best results, we need expertise from all areas of the organisation, and we wholeheartedly welcome diverse thinking.
Adapt - We work fluidly, adapting to new information and the evolving environment while staying committed to our goals. Innovation and experimentation fuel our projects and we're never afraid to pivot.
Deliver - Our focus is always on the end result; we value outcomes over activity. We collaborate to deliver work at speed without dropping any of our other behaviours.
We believe in talented and diverse teams that reflect the diversity of our customers and the communities in which we operate. Everyone brings different perspectives and experiences. We lay out the above requirements to guide applicants to the experiences that we believe will allow you to be successful in the role. If you don't meet them all, please consider applying if you think you can still perform the role as described.
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