Customer Service For Viaplay

4 semanas atrás


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

As a customer service representative at Viaplay, you will handle user inquiries across various communication channels: voice, email, chat, and social media.
What you'll doGuide users through account setup and login issues;Troubleshoot streaming quality, buffering, or content playback problems;Provide assistance on compatibility, installation, and device settings;Help users manage subscriptions, update payment methods, and resolve billing issues;Assist with subscription pauses or cancellations;Collect and communicate user feedback for platform improvements.What you'll needHigh school diploma required;Excellent communication and interpersonal skills;Able to handle confidential and/or highly sensitive information;Interest in Movies, Series, and Sports;Experience in Customer Service (preferred).Teleperformance PortugalTP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. With more than 12,000 employees from 111 nationalities, TP Portugal provides services in 35 languages.
With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions.
TP Portugal continues to grow.
Join our team and find your place at TP
Apply nowBecome a member of a worldwide team
Upload CV
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