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Customer Service Representative
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.Customer Service Representative (Italian) - Streaming Service, LisbonClient:ConcentrixLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:4694925d929aJob Views:5Posted:23.01.2025Expiry Date:09.03.2025Job Description:Experience the power of a game-changing careerAre you looking for what's next?
We're a global technology and services leader that powers the brands of the future.
We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.
And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.If you're looking to grow and be inspired, as a Customer Service Representative in Portugal (Remote) you will ensure that performance goals are met across all operations and that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer satisfaction.Career growth and personal developmentWe'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
At Concentrix, there's real career and personal growth potential.
About 80% of our managers and leaders have been promoted from within
That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.What you will do in this roleAssist viewers through phone and/or chat regarding their inquiriesProvide account and application support to viewers concerning software functionalityProvide technical support and troubleshooting of system configurations and network settingsProvide accurate and real-time answers to viewers' inquiries and contribute to creating brand engagement for our ClientsConcentrix is a great match if you:Have a high level of Italian, Portuguese, and English (oral and written)Are passionate about the entertainment and media industryDemonstrate excellent communication skills coupled with empathy and team spiritAre familiar with digital streaming services and devicesHave a positive and can-do attitudeIf you feel you don't check every box, we still encourage you to apply.
We'll do our best to match you with the right job, whether it's this or another role.What's in it for youFull-time with indefinite contracts (negotiable depending on your experience and our client's needs)Competitive salary and performance bonusBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized courses, and language classesExperience the best version of youIf all this feels like the perfect next step in your career journey, we want to hear from you
