Consumer Engagement Services Advisor | Portuguese Speaker

Há 5 dias

Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

.Position SnapshotLocation: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote8-hour rotative shifts between 8:30 am and 8:30 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world. If this describes you, and you are looking to join a business where you can really add value, it's time to consider joining NBSPosition Summary A Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and guide product users through features via phone, email, chat and social media platforms.A Day in the life of...Respond to customer queries on phone and written channels in a timely and accurate wayIdentify customer needs and help customers use specific featuresInform customers of new features, functionalities, and campaignsFollow up with customers to ensure their issues are resolvedTreat serious and sensitive consumer contacts following the specific guidelinesEnsure Nestlé CES Standard Instructions on consumer complaints handling process is followed appropriately and in a timely mannerRedirect consumer questions to appropriate stakeholders in case we are unable to provide an answer directlyWhat will make you successfulFluent Spoken and Written Knowledge of PortugueseSpoken and Written Knowledge of EnglishAbility to adapt tone of voice to different brands and written channelsExperience as a Customer Support Specialist or similar CS roleCustomer management orientationFamiliarity with Nestlé industry is a plusUnderstanding of how CRM systems workExcellent communication and problem-solving skillsMulti-tasking abilitiesAttention to detailsWhat we offerHere at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance

  • Consumer Engagement Services Advisor | Portuguese Speaker

    Há 5 dias

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    .Position Snapshot Location: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote 8-hour rotative shifts between 8:30 am and 8:30 pm from Monday to Saturday About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement...

  • Consumer Engagement Services Advisor | Portuguese Speaker

    Há 3 dias

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote8-hour rotative shifts between 8:30 am and 8:30 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to...

  • Consumer Engagement Services Advisor | Portuguese Speaker

    Há 3 dias

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, PortugalCompany: Nestlé Business Services (NBS)Full-time / Remote8-hour rotative shifts between 8:30 am and 8:30 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to...

  • Consumer Engagement Services Advisor | Portuguese Speaker

    Há 5 dias

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    .Position Snapshot 8-hour rotative shifts between 8:30 am and 8:30 pm from Monday to Saturday About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural...

  • Consumer Engagement Services Advisor | Portuguese Speaker

    Há 3 dias

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Position Snapshot 8-hour rotative shifts between 8:30 am and 8:30 pm from Monday to Saturday About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and...

  • Consumer Engagement Services Advisor | Portuguese Speaker

    Há 5 dias

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Position Snapshot8-hour rotative shifts between 8:30 am and 8:30 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and...

  • Consumer Engagement Services Advisor | Portuguese Speaker

    Há 5 dias

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    .Position Snapshot8-hour rotative shifts between 8:30 am and 8:30 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and...

  • Consumer Engagement Services Advisor | Portuguese Speaker

    Há 3 dias

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Position Snapshot8-hour rotative shifts between 8:30 am and 8:30 pm from Monday to SaturdayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group . We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and...

  • Consumer Engagement Services Advisor | English Speaker

    1 semana atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Consumer Engagement Services Advisor | English Speaker Position Snapshot Location: Portugal Full-time / Remote Native or Near Native in English8-hour rotative shifts between 07:00am and 05:00pm from Monday to Saturday Position Summary The Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and...

  • Consumer Engagement Services Advisor | English Speaker

    3 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Consumer Engagement Services Advisor | English Speaker Position Snapshot Location: Portugal Full-time / Remote Fluent in English8-hour rotative shifts Position Summary The Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions...

  • Consumer Engagement Services Advisor | German Speaker

    2 meses atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    .Position Snapshot 8-hour rotative shifts between 07:00am and 05:00pm from Monday to Saturday German Native/Near Native Fluent in English or Portuguese About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement services to enable Nestlé to engage with...

  • Consumer Engagement Services Advisor | English Speaker

    3 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Consumer Engagement Services Advisor | English Speaker Position SnapshotLocation: PortugalFull-time / RemoteFluent in English8-hour rotative shiftsPosition SummaryThe Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and...

  • Consumer Engagement Services Advisor | German Speaker

    4 semanas atrás

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    .Position Snapshot Location: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote 8-hour rotative shifts between 07:00am and 05:00pm from Monday to Saturday German Native/Near Native Fluent in English or Portuguese About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial,...

  • Consumer Engagement Services Advisor

    Há 5 dias

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    .Consumer Engagement Services Advisor Position Snapshot Location: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote 8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to Sunday About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social...

  • Consumer Engagement Services Advisor | English Speaker

    3 semanas atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Consumer Engagement Services Advisor | English Speaker Position SnapshotLocation: PortugalFull-time / RemoteFluent in English8-hour rotative shiftsPosition SummaryThe Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and services. Resolve possible customer queries, recommend solutions and...

  • Consumer Engagement Services Advisor | English Speaker

    1 semana atrás

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    Consumer Engagement Services Advisor | English Speaker Position SnapshotLocation: PortugalFull-time / RemoteNative or Near Native in English8-hour rotative shifts between 07:00am and 05:00pm from Monday to SaturdayPosition SummaryThe Consumer Engagement Services Advisor will assist Nestlé consumers with questions and doubts when using our products and...

  • Consumer Engagement Services Advisor

    Há 1 mês

    Lisboa, Portugal Nestlé Sa Tempo inteiro

    .Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Consumer Engagement Services Advisor - Catalan and Spanish Speaker Consumer Engagement Services Advisor - Catalan and Spanish Speaker Position Snapshot 8-hour rotative shifts between 08:00 am and 07:00pm from Monday to...

  • Consumer Engagement Services Advisor | German Speaker

    4 semanas atrás

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote8-hour rotative shifts between 07:00am and 05:00pm from Monday to SaturdayGerman Native/Near NativeFluent in English or PortugueseAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR,...

  • Consumer Engagement Services Advisor

    Há 3 dias

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    Consumer Engagement Services Advisor Position SnapshotLocation: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to Sunday About usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social...

  • Consumer Engagement Services Advisor

    Há 5 dias

    Lisboa, Portugal Nestle Operational Services Worldwide Sa Tempo inteiro

    .Consumer Engagement Services AdvisorPosition SnapshotLocation: Linda-a-Velha, Portugal Company: Nestlé Business Services (NBS) Full-time / Remote8-hour rotative shifts between 08:00 am and 09:00 pm from Monday to SundayAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social...