Service Manager

Há 4 dias


Lisboa, Lisboa, Portugal Asenium Consulting Tempo inteiro

We are looking for a Service Manager to join our team.
In this role, you will play a pivotal part in developing and implementing service governance frameworks.Responsibilities:Develop and implement service governance frameworks and ensure compliance with standards.Define and monitor SLAs, KPIs, and operational metrics for performance optimization.Analyze service performance and drive corrective and improvement initiatives.Manage service budgets and conduct financial analyses to meet objectives.Support project planning, resource allocation, and progress monitoring.Implement risk management strategies for seamless service delivery.Must Have:7+ years of experience in related roles.Proven experience in service management, particularly in Application Management or Infrastructure Management, PMO, and financial control.Expertise in service management frameworks such as ITIL and implementing industry best practices.Advanced financial analysis and control skills, with experience managing service budgets.Fluency in Portuguese and English is required.Location: Lisbon, PortugalType of Role: Hybrid (remote and on-site flexibility)Start Date: ASAPContract Duration: 12 MonthsReady to take your career to the next level?
Apply now by submitting your resume or send it directly to ******.


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