Dutch Customer Advisor For A Video Game Brand

Há 4 dias

Lisboa, Portugal Foundever Tempo inteiro

Dutch Customer Advisor for a Video Game Brand - Portugal Req ID#: 382626 Lisboa, Portugal, PT Job Description: Come and work with us.Do you want to be part of a team whose motto is Play Has No Limits?Are you Dutch native or fluent with strong English communication skills?Looking to make your career in a multicultural environment?So we have the perfect opportunity for youYour future project: join our Dutch Customer Support team.Our client is a world market leader gaming brand of home video game consoles and production company.As a customer service specialist in this project, your daily responsibilities will include: Respond efficiently and effectively to all customers' enquiries within given timescales Develop and maintain a full technical knowledge of the client's products and services Deal with all correspondence as requested/required Accurately log all calls and in line with procedures Responsibly maintain and update all job-related administrative forms Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff To succeed in the role, you will need to have: Proficient level of Dutch (C1) Intermediate level of English (B1) Previous experience in Customer Service preferred Impeccable communication skills A calm, cool and level-headed attitude in every situation Excellent self-organizing skills A proactive approach and willingness to work on own initiative Ability to work under pressure, in order to achieve deadlines and KPI's Ability to adapt to a continuously changing environment and procedures Knowledge of Microsoft Office Pack (Word, Excel) Must hold EU citizenship or valid work permit Be a local candidate or willing to relocate to Portugal Benefits.Signing bonus Relocation package Competitive wages Paid professional training Employee discounts Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Excellent work culture Go further with Foundever™ We believe in memorable associate experiences.Here, you can improve your quality of life and grow your career.Apply todayJob Segment: Brand Manager, Branding, Marketing, Customer Service

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