French Customer Advisor For A Video Game Brand
1 semana atrás
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French Customer Advisor for a Video Game Brand - Lisbon, Portugal Lisboa, Portugal, PT
Job Description:
Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits?
Are you Frenchnative or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you
Your future project:
join our French Customer Support team.
Our client is a world market leader gaming brand of home video game consoles and production company.
As a customer service specialist in this project, your daily responsibilities will include:
Respond efficiently and effectively to all customers' enquiries within given timescalesDevelop and maintain a full technical knowledge of the client's products and servicesDeal with all correspondence as requested/requiredAccurately log all calls and in line with proceduresResponsibly maintain and update all job-related administrative formsBe able to recognize when a problem/query should be transferred to another departmentor a more senior member of staffTo succeed in the role, you will need to have:
Proficient level of French (C1)Intermediate level of English (B1)Previous experience in Customer Service preferredImpeccable communication skillsA calm, cool and level-headed attitude in every situationExcellent self-organizing skillsA proactive approach and willingness to work on own initiativeAbility to work under pressure, in order to achieve deadlines and KPI'sAbility to adapt to a continuously changing environment and proceduresKnowledge of Microsoft Office Pack (Word, Excel)Must hold EU citizenship or valid work permitBe a local candidate or willing to relocate to Lisbon, Portugal Benefits.
Signing bonusRelocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work culture Go further with Foundever We believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career.Apply today Job Segment:
Brand Manager, Branding, Marketing, Customer Service
Provider
Description
Enabled
SAP as service provider
"route" is used for session stickiness
"careerSiteCompanyId" is used to send the request to the correct data center
"JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
Provider
Description
Enabled
Google Analytics 4
A web analytics service that tracks and reports website traffic.
An analytics tool that allows us to measure and optimize Facebook ads, build targeted audiences and remarket to our website users.
Google AdSenseTracks when someone clicks on our ad and identifies them when they visit our website and complete an action, such as a form submission or sign-up.
LinkedIn InsightProvides demographic insights about our website users. Supports optimization of campaigns and retargeting of our website users.
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