Customer Success Manager
Há 3 dias
.Glartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries and our mission is to increase the efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training. Our software solutions combine the Augmented Reality (AR), Artificial Intelligence (AI) and Internet of Things (IoT) domains to bring visibility, optimization, and reassurance of field operations. Glartek has offices in Lisbon and Leiria, Portugal. The company has large customers such as EDP and Daimler.This is a fantastic opportunity to be part of the growth of the company, working alongside R&D, Product Management, Product Marketing, Sales, and Customer Support colleagues. This is a new strategic role within the company, reporting directly to the COO. As a Customer Success Manager, you will be responsible for ensuring the maximum satisfaction of our customers, maintaining and building strong relationships and ensuring their needs are met by our products.Last but not least, you will be empowered and accountable for a wide range of initiatives, which will give you the opportunity to own your career path and shape the future of Glartek.If you are passionate about customer success and want to contribute to the success of a growing company, we would love to hear from you.TasksBuild strong relationships with customers and be a trusted advisor on product usage Manage the onboarding and ongoing usage of the product by customers Regularly train customers on new product features Keep customers engaged and regularly using our products Maintain a revenue base by supporting account retention and renewal Drive upgrade revenue through increased product adoption and increased usage Maintain a customer-focused culture and aid delivery of the product to market Develop a deep understanding of thenproduct to address customer concerns and provide guidance effectively Influence Roadmap based on company objectives and available resources Liaise with Product Management and Sales to provide feedback about product development Monitor and measure customer satisfaction and take proactive action to remedy any concerns Monitor and measure the progress of the customer usage of the Glartek product Capture and monitor key customer success metrics (e.G
-
Customer Success Manager
2 semanas atrás
Leiria, Leiria, Portugal Phiture Tempo inteiroAt Glartek, we're on a mission to revolutionize shop floor procedures for the Manufacturing and Asset-intensive industries. Our cutting-edge solutions combine Augmented Reality (AR), Artificial Intelligence (AI), and Internet of Things (IoT) to increase efficiency and safety. We're looking for a talented Customer Success Manager to join our team and drive...
-
Customer Success Manager
3 semanas atrás
Leiria, Leiria, Portugal Glartek Tempo inteiroCustomer Success ManagerGlartek, a fast-growing global leader in Augmented and Connected Worker solutions, is seeking a Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring the maximum satisfaction of our customers, maintaining and building strong relationships, and ensuring their needs...
-
Customer Success Manager
4 semanas atrás
Leiria, Leiria, Portugal Glartek Tempo inteiroAbout GlartekGlartek is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries. Our mission is to increase the efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training.Job DescriptionWe are seeking a highly skilled...
-
Customer Success Manager
3 meses atrás
Leiria, Portugal Glartek Tempo inteiro.Glartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries and our mission is to increase the efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training. Our software...
-
Customer Success Manager
3 meses atrás
Leiria, Portugal Glartek Tempo inteiro.Glartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries and our mission is to increase the efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training. Our software...
-
Customer Success Manager
3 semanas atrás
Leiria, Leiria, Portugal Glartek Tempo inteiroAbout GlartekGlartek is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries. Our mission is to increase the efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training. Our software solutions combine the Augmented...
-
Customer Success Manager
2 semanas atrás
Leiria, Portugal Phiture Tempo inteiro.Glartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries. Our mission is to increase the efficiency and safety of shop floor procedures related to production, operational, maintenance, safety, quality, and training. Our software solutions...
-
Customer Success Manager
3 semanas atrás
Leiria, Leiria, Portugal Glartek Tempo inteiroJob SummaryAs a Customer Success Manager at Glartek, you will be responsible for ensuring the maximum satisfaction of our customers, maintaining and building strong relationships, and ensuring their needs are met by our products. You will be empowered and accountable for a wide range of initiatives, which will give you the opportunity to own your career path...
-
Customer Success Manager
3 meses atrás
Leiria, Portugal Glartek Tempo inteiroGlartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries and our mission is to increase the efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training.Our software solutions...
-
Customer Success Manager
3 meses atrás
Leiria, Portugal Glartek Tempo inteiroGlartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries and our mission is to increase the efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training. Our software solutions...
-
Customer Success Manager
4 semanas atrás
Leiria, Leiria, Portugal Glartek Tempo inteiroAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Glartek. As a key member of our customer-facing team, you will be responsible for ensuring the maximum satisfaction of our customers, maintaining and building strong relationships, and ensuring their needs are met by our products.Key...
-
Customer Success Manager
3 meses atrás
Leiria, Portugal Glartek Tempo inteiroGlartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries and our mission is to increase the efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training. Our software solutions...
-
Customer Success Manager
Há 2 dias
Leiria, Portugal Phiture Tempo inteiroGlartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries and our mission is to increase the efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training. Our software...
-
Customer Success Manager
5 meses atrás
Leiria, Portugal Glartek Tempo inteiroGlartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries and our mission is to increase the efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training. Our software solutions...
-
Customer Success Manager
Há 3 dias
Leiria, Portugal Phiture Tempo inteiroGlartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries and our mission is to increase the efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training. Our software solutions...
-
Customer Success Manager
2 meses atrás
Leiria, Portugal Glartek Tempo inteiroGlartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries and our mission is to increase the efficiency and safety of shop floor procedures, related to production, operational, maintenance, safety, quality, and training. Our software solutions...
-
Customer Success Manager
2 semanas atrás
Leiria, Portugal Phiture Tempo inteiroGlartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries. Our mission is to increase the efficiency and safety of shop floor procedures related to production, operational, maintenance, safety, quality, and training. Our software solutions...
-
Customer Success Manager
2 semanas atrás
Leiria, Portugal Phiture Tempo inteiroGlartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries. Our mission is to increase the efficiency and safety of shop floor procedures related to production, operational, maintenance, safety, quality, and training. Our software solutions...
-
Customer Success Manager
2 semanas atrás
Leiria, Portugal Phiture Tempo inteiroGlartek, a VC-backed company founded in 2017, is a fast-growing global leader of Augmented and Connected Worker solutions for the Manufacturing and Asset-intensive industries. Our mission is to increase the efficiency and safety of shop floor procedures related to production, operational, maintenance, safety, quality, and training. Our software solutions...
-
Customer Success Manager
3 semanas atrás
Leiria, Leiria, Portugal Glartek Tempo inteiroAbout the Role:We are seeking a highly skilled Customer Success Manager to join our team at Glartek. As a key member of our organization, you will be responsible for ensuring the maximum satisfaction of our customers, maintaining and building strong relationships, and ensuring their needs are met by our products.Key Responsibilities:Build strong...
