Msp Technology Operations Specialist
Há 1 mês
.Who We Are Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We've helped transform hundreds of MSPs & solution providers worldwide With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs. Who You Are We are seeking an energetic, passionate individual who possesses the following attributes: Strong overall communication skills, both verbal and written. Ability to coordinate and perform at a high level with multiple teams across different geographical locations. Ability to communicate technical concepts and issues to non-technical users. The ability to lead conversations that may be technical in nature. What You Will Do The MSP Technology Operations Specialist is a key role in the Jolera Support Model, focusing on the deployment, maintenance, and optimization of our Remote Monitoring and Management (RMM) tools, specifically NAble (N-Central), BrightGauge, and other related systems, as well as PSA tools like ConnectWise. The successful candidate will: Deploy and maintain our RMM tools, ensuring all systems are up-to-date and functioning efficiently. Assist with the deployment of other tools/agents, and configuration and updates of PSA tools. Demonstrate confidence and appropriate communication skills, both verbal and written. Prioritize and multitask to ensure all assignments are completed within the set time frames while maintaining a standard of quality work. Focus on internal documentation and system configuration audits to ensure efficiency and streamline Knowledge and Data Management. Gather and build thorough support documentation regarding client environments, performing compliance checks to ensure standards are met, and sharing knowledge with the Service Operations Teams. Key Responsibilities Provide training and guidance on usage of RMM tools to the technical services team to ensure proper utilization and maximized efficiencies. Configure and maintain security within the RMM tools to ensure adequate access and usage while preventing damage or misconfiguration. Ensure RMM tool integrity through regular updates and procedures that enhance availability and access, including evaluation of processes and procedures utilized within the RMM. Work with management and other technology stakeholders to drive higher quality services to managed clients and seek ways of lowering service delivery costs by finding new and more efficient ways of performing repetitive tasks and/or service delivery automation through RMM tools
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Msp Technology Operations Specialist
1 semana atrás
Porto, Portugal Jolera Inc. Tempo inteiro.Who We AreJolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide.We've helped transform hundreds of MSPs & solution providers worldwide! With our collection...
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Msp Technology Operations Specialist
3 meses atrás
Porto, Portugal Jolera Inc. Tempo inteiro**Who We Are** Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We’ve helped transform hundreds of MSPs & solution providers worldwide! With our...
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Msp Technology Operations Specialist
Há 1 mês
Porto, Portugal Jolera Inc. Tempo inteiroWho We AreJolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide.We've helped transform hundreds of MSPs & solution providers worldwide! With our collection...
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Client Operations Specialist
3 semanas atrás
Porto, Portugal Alts Digital Tempo inteiro.About Alts Digital Alts Digital is a dynamic and fast-growing company that thrives on its self-sufficiency. We specialize in guiding online user s to the best services tailored to their needs, thus driving customer acquisition for leading brands within the iGaming, Financial and Crypto sectors. Our mission is to build products that potential consumers can...
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Client Operations Specialist
3 semanas atrás
Porto, Portugal Alts Digital Tempo inteiro.About Alts DigitalAlts Digital is a dynamic and fast-growing company that thrives on its self-sufficiency. We specialize in guiding online users to the best services tailored to their needs, thus driving customer acquisition for leading brands within the iGaming, Financial and Crypto sectors.Our mission is to build products that potential consumers can use...
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Cloud Operations Specialist
2 semanas atrás
Porto, Portugal Dellent Tempo inteiroA Dellent é uma empresa de consultoria especializada em Sistemas de Informação e Telecomunicações. O nosso objetivo é conseguirmos ajudar os nossos consultores e candidatos a integrarem projetos que vão ao encontro dos seus interesses, motivações e expectativas.Se és um profissional apaixonado pelo universo automóvel e pela inovação na...
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Cloud Operations Specialist
2 semanas atrás
Porto, Portugal Dellent Tempo inteiroA Dellent é uma empresa de consultoria especializada em Sistemas de Informação e Telecomunicações. O nosso objetivo é conseguirmos ajudar os nossos consultores e candidatos a integrarem projetos que vão ao encontro dos seus interesses, motivações e expectativas. Se és um profissional apaixonado pelo universo automóvel e pela inovação na...
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Cloud Operations Specialist
Há 1 mês
Porto, Portugal Dellent Tempo inteiroA Dellent é uma empresa de consultoria especializada em Sistemas de Informação e Telecomunicações. O nosso objetivo é conseguirmos ajudar os nossos consultores e candidatos a integrarem projetos que vão ao encontro dos seus interesses, motivações e expectativas.Se és um profissional apaixonado pelo universo automóvel e pela inovação na...
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Cloud Operations Specialist
Há 1 mês
Porto, Portugal Dellent Tempo inteiroA Dellent é uma empresa de consultoria especializada em Sistemas de Informação e Telecomunicações. O nosso objetivo é conseguirmos ajudar os nossos consultores e candidatos a integrarem projetos que vão ao encontro dos seus interesses, motivações e expectativas. Se és um profissional apaixonado pelo universo automóvel e pela inovação na...
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Cloud Operations Specialist
2 semanas atrás
Porto, Portugal Dellent Tempo inteiroA Dellent é uma empresa de consultoria especializada em Sistemas de Informação e Telecomunicações. O nosso objetivo é conseguirmos ajudar os nossos consultores e candidatos a integrarem projetos que vão ao encontro dos seus interesses, motivações e expectativas.Se és um profissional apaixonado pelo universo automóvel e pela inovação na...
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IT Technology Services Specialist
3 meses atrás
Porto Salvo, Portugal SAP Tempo inteiro**We help the world run better** **ABOUT SAP** **PURPOSE AND OBJECTIVES** Client Services - Office Technology and EMEA (OTE) is a regional field IT organization but also a global provider for IT Infrastructure Services such as meeting rooms, printer rooms, server rooms, etc. We ensure the Rock-Solid operations for the services in scope, across the globe,...
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People Operations Specialist
Há 18 horas
Porto, Portugal Talkdesk Tempo inteiro.At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a...
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Marketing Operations Specialist
2 semanas atrás
Porto, Portugal Sword Health Tempo inteiro.Sword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain.Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the...
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Marketing Operations Specialist
Há 1 mês
Porto, Portugal Sword Health Tempo inteiro.Sword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain. Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the...
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IT Technology Services Specialist
Há 1 mês
Porto Salvo, Portugal SAP Tempo inteiroLocation: - Porto Salvo (2740-262) - Portugal - Salary: - Competitive - Type: - Permanent - Main Industry: - Search Media Jobs - Other Industries & Skills: - Finance, Banking & Insurance - Advertiser: - SAP - Job ID: - 131007042 - Posted On: - 26 August 2024 We help the world run better ABOUT SAP PURPOSE AND OBJECTIVES Client Services - Office...
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Operations Support Specialist
3 meses atrás
Porto, Portugal Near Sea Technologies Tempo inteiroWe are looking for an **Operations Support Specialist** to join a project at a company specializing in the management of financial markets. In this project, you will be part of a team with the following key responsibilities: - Contribute to the management and maintenance of IT process life cycles; - Ensure that supporting documentation for IT processes is...
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Marketing Operations Specialist
3 meses atrás
Porto, Portugal Sword Health, Inc Tempo inteiroWHO WE ARE Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical...
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People Operations Specialist
1 dia atrás
Porto, Portugal Talkdesk Tempo inteiroAt Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a...
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Procurement Specialist
Há 18 horas
Porto, Portugal Jolera Inc. Tempo inteiro.Who We AreJolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide.We've helped transform hundreds of MSPs & solution providers worldwide! With our collection...
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Marketing Operations Specialist
4 meses atrás
Porto, Portugal SWORD Health, Inc Tempo inteiroWHO WE ARE Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical...
