Information Technology Support Technician

Há 4 dias


Porto, Portugal Sysadvance Tempo inteiro

Job Opening: IT Support Technician

Job Functions

Responding to technical support requests from end users of computers and software applicationsSetting up and installing new computers, networks and softwareSetting up user accounts and profiles on the networkInstalling updates, known as patches, to software applicationsInstalling and configuring operating systems, anti-virus software and other applications such as Microsoft OfficeDiagnosing and fixing network problems and hardware or software faultsMaintaining inventories of hardware and softwareManaging backups of servers, in case of data lossKeeping a record of issues and faults along with solutions, for future reference.Keeping updated the network diagram of the Organizations IT systemConfigure users and access privileges in Active Service Directory within Windows ServerConfigure users, groups and assets in Exchange ServerSupport Linux maintenanceSupport for server uptime and reliability. Assure hardware resources are available for physical and virtual machines.
Required Skills/Experience

IT Engineer degree or similar (preference)Microsoft Technology Certifications or CK A/AD/SKnowledge of Microsoft CloudKnowledge of Open Shift, or Redhat technologiesKnowledge of Windows Operating System and Virtualization conceptsKnowledge of networking concepts including VIPs, NAT, DNSKnowledge of container specific networking concepts such as CNIKnowledge of networking tools (ping, tracert, tracemon, tcpdump, etc.)Knowledge of VPN, IPSEC TUNNELING and other Remote desktop technologies.Knowledge of cyber security policies and hability to trainKnowledge of Firewall configuration (Profiles, Rules, Logs.)Knowledge of SQL ServerBasic programming skills for user interface (HTML, Javascript, CSS) is a plus;Knowloge of IT/OT(Industrial Automation) is a plus.
Please apply by sending your resumé.


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