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Community Specialist
3 meses atrás
We are looking for a Community specialist (outreach) fluent in French, English and Portuguese to join one of our clients in Lisbon:
Your day to day:
Management of social media and e-Mobility Service Providers (eMSPs) interactions by replying to customers and partners enquiries and comments through their apps Perform quality and audit checks to existing EV support and installation processes, ensuring high compliance standards Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer contacts and trends The Candidate we are looking for:
Is fluent in French, Portuguese and English - in order to be able to prepare business documents and conduct meetings in these languages. Has proven experience with community management and feels at easy to autonomously conduct efforts on replying to users in different social media channels Has an interest and enthusiasm in the area of electric mobility and, although not fundamental, experiences in the area or in a related area are highly valued Is comfortable with working with Google Sheets and Google features Willing to work 100% on site Get to know our benefits Private health insurance Gym pass membership Recurrent team building events in our local teams Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em
