German Banking Customer Service Specialist In Porto

Há 1 mês


Porto, Portugal Cross Border Talents Tempo inteiro

Are you a German language wizard? We're on the hunt for an extraordinary individual to become our Customer Advisor Maestro About Us: Our professional team is dedicated to delivering exceptional service to our client partners and their customers. Our success stems from our solid infrastructure, including investments in Innovation and Technology, a skilled workforce, and a robust Quality Assurance regime. Role Overview: This role involves responding to and recording customer inquiries via phone, ensuring accurate data entry, addressing client complaints, meeting service level agreements for call resolution, troubleshooting issues, and offering recommendations for common problems. Key Responsibilities: Service-oriented inbound Answering customer questions and executing orders in the first contact around the entire Service Retail Assist with phone banking ID and T-PIN & Postbank app setup. Card blocking/unblocking/exchange Recording of phishing cases Acceptance of payment transaction orders Product information Recording of complaints Qualifications: C1 proficiency in German B2 proficiency in English Why Join Us: Attractive Salary: We offer competitive compensation packages that reflect your skills and experience, ensuring that your hard work is recognized and rewarded. Language Bonus: For your proficiency in French, we provide an additional language bonus to acknowledge and appreciate your linguistic skills. Meal Allowance: Enjoy the benefit of a meal allowance to cover the cost of your meals during working hours, ensuring that you can stay fueled and focused throughout the day. Health and Life Insurance: Comprehensive coverage, reflecting our commitment to your well-being.  Onsite Work Environment: You'll be part of a collaborative onsite team, fostering direct communication and synergy. Ready to embark on this customer support adventure? Submit your application today, and we will get in touch with you



  • Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-site DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...


  • Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-siteDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...


  • Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service Representative Location: Porto, Portugal Work model: On-site DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Are you a German language wizard? We're on the hunt for an extraordinary individual to become our Customer Advisor Maestro!About Us:Our professional team is dedicated to delivering exceptional service to our client partners and their customers. Our success stems from our solid infrastructure, including investments in Innovation and Technology, a skilled...


  • Porto, Porto, Portugal SUPPORT PARENTSGISP Tempo inteiro

    German-speaking Banking Customer Support Advisor Work for an international leader in outsourced customer service which is partnering with a major German Bank looking to strengthen their German-speaking customer service operations in beautiful Porto – great location, fantastic shifts Your Role Handle all incoming contacts from customers of a banking company...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Job Opportunity: German C1 Customer Support Specialist in Porto, Portugal Location: Porto, PortugalLanguage Requirement: German (C1) and English (B2) About the Role: We are looking for a dedicated and enthusiastic German-speaking Customer Support Specialist to join our team in the beautiful city of Porto, Portugal. In this role, you will be the primary point...


  • Porto, Portugal Webhelp Tempo inteiro

    **Customer Service/Support** **Location** - Porto, Portugal*** Job Title: German Speaking Customer Service Agent for Banking Company - Porto **Job Description**: Our Customer Service Agent will act as point of contact for a banking company clients. They will provide product/services information, answer questions, and resolve any emerging problems that our...

  • Customer Service Specialist

    4 semanas atrás


    Porto, Portugal City Job Offers Tempo inteiro

    **Customer Service Specialist in Porto (German Market)**: Full-time Permanent Want to join an industry-leading company? If your first language is German and you want to work in Porto, this is the offer for you! **German-speaking Customer Service Specialist**: This well established international company needs your talent! Don’t miss this chance to live...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in German and passionate about customer service? Join our team in Porto as a German-Speaking Customer Advisor within the banking industry. While previous experience is advantageous, we welcome motivated individuals willing to learn. For candidates relocating from abroad, we offer a comprehensive relocation package covering flight tickets to...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in German and passionate about customer service? Join our team in Porto as a German-Speaking Customer Advisor within the banking industry. While previous experience is advantageous, we welcome motivated individuals willing to learn. For candidates relocating from abroad, we offer a comprehensive relocation package covering flight tickets to...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in German and passionate about customer service Join our team in Porto as a GermanSpeaking Customer Advisor within the banking industry. While previous experience is advantageous we welcome motivated individuals willing to learn. For candidates relocating from abroad we offer a comprehensive relocation package covering flight tickets to Porto...


  • Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Start: 19th July or laterBanking Project: German on-siteRole: As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks.Job Description:You will be a single point of contact for the bank's clients for different types of inquiriesYou are able to manage all different types of inquiries generated via inbound...

  • Customer Service German

    3 semanas atrás


    Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Start: 31st May or later Banking Project: German on-siteRole: As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks.Job Description:You will be a single point of contact for the bank's clients for different types of inquiriesYou are able to manage all different types of inquiries generated via inbound...


  • Porto, Porto, Portugal BFV Service GmbH Tempo inteiro

    Position:German Customer Service Representative Location:Porto, Portugal Work model:On-site DUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)...


  • Porto, Porto, Portugal Webhelp Tempo inteiro

    Customer Service/SupportLocation Porto, Portugal***Job Title:German Speaking Customer Service Agent for Banking Company PortoJob Description:Our Customer Service Agent will act as point of contact for a banking company clients. They will provide product/services information, answer questions, and resolve any emerging problems that our customer might face...


  • Porto, Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-siteDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches,...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Do you speak German fluently and have a knack for customer service? Join our team in Porto as a German-Speaking Customer Advisor specializing in banking. While previous experience is beneficial, we're open to individuals with a willingness to learn. For those relocating from abroad, we offer a relocation package covering flight tickets to Porto and...


  • Porto Salvo, Portugal Webhelp Tempo inteiro

    **Customer Service/Support** **Location** - Porto Salvo*** Job Title: German Speaking Customer Service Agent for Banking Company - Lisbon **Job Description**: Our Customer Service Agent will act as a point of contact for a banking company's clients. They will provide product/services information, answer questions, and resolve any emerging problems that...


  • Porto, Porto, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service RepresentativeLocation: Porto, PortugalWork model: On-siteDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)...


  • Porto, Portugal GIGROUP Tempo inteiro

    We are recruiting a Customer Service Agent (M/F/d) for the German market to support customers from one of the greatest German Banks. Your day to day: - From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer...