Account Manager Messaging

Há 7 dias


Lisboa, Portugal Ibasis Tempo inteiro

Location: LisbonDepartment: Wholesale & TradingLevel: Mid levelABOUT USiBASIS is the leading communication solutions provider enabling operators and digital players worldwide to perform and transform. Powered by Tofane Global, we have become the first independent international communications specialist. We are an international team of high-performers who continually achieve ambitious corporate goals together. International brands rely on the technology of iBASIS Messaging. We successfully work with major customers from all industries and process large A2P SMS volumes securely and reliably for them. We offer our messaging services to wholesale, enterprise, OTT and channel sales partners. iBASIS Messaging sees itself as the last mile to the mobile operator companies and as a bridge between the traffic owners and the mobile networks.WHY US:Since the integration of the Altice Europe N.V. international voice carrier business in France, Portugal, and the Dominican Republic, iBASIS serves 1,000+ customers, across 18 offices worldwide. As a pioneer in the field of SMS, iBASIS Messaging has been working with the A2P SMS product for close to 25 years, rapidly becoming the leading European A2P SMS expert. Over the years, a global A2P SMS Hub was established, connecting customers and brands worldwide from all industries. With a presence in 27 countries, iBASIS is one of the most renowned specialists in the field of communication.ABOUT THE ROLE:In a nutshell; Reporting to the VP Global Messaging, the role focusses on developing an international SMS A2P business and expand company presence within the messaging market worldwide.AND RESPONSIBILITIES:Participating and implementing sales strategy in Messaging.Trading activity – Account/Relationship Management (negotiating and concluding agreements with customers and suppliers).Grow the existing accounts by developing new business and implementing innovative commercial approach.Negotiate Cross-Deals between SMS and other product portfolio, namely Voice.Achieving sales targets established by management by managing a portfolio of customers.Business Development – identifying prospective customers, networking and building relationships with potential clients ( carriers - aggregators, mobile operators, OTTs).Monitor and analyze market trends and rates, providing market intelligence concerning regulatory changes, market dynamics, industry trends, and competition activities.Provide business inputs covering items such as price, quality of service, service features to message routing teamReaching Sales and Development targets through finding mutually beneficial solutions and building long-term business relationships with Key Partners. He/she is responsible for managing the wholesale relations with other Carriers-Aggregators, OTTs, CPaaS, MNOs interconnects and coverage extension with new countries & products. The goal is to contribute in sustaining and growing our business to achieve long-term success.ABOUT YOU:You are experienced in account management with knowledge of the messaging market and the OTTs and carrier-aggregator space, that can contribute to our growth strategy. You are independent and self-confident professional with excellent communication and organizational skills.You have a Sales Hunter mentality with exceptional negotiation and selling skills.You are able to self-motivate, inspire and be inspired by others in an open, collaborative and results driven team.You are a motivated and business driven person in selling messaging.Result driven: You will have ambitious targets to close develop markets to enhance the position of iBasis.You are able to develop business with new prospects.You have the ability to translate the specific requirements of customers into a clear customer approach.YOU'LL BRING:University degree5+ years' experience in the Messaging industry experience selling SMS products in SMS enterprise domain. Complementary experience in Wholesale voice industry will be also valued.Self-drive and a motivation to succeed are as important as teamwork and transparency.Strong creative thinking and problem-solving skills.Comprehensive know how of the SMS A2P service (business drivers, value chain, technical features) and main stake holders in the Global MarketCustomer focused with excellent interpersonal and communication skills.Regular travel required, including customer visits and event conferences.Must be fluent in English, second language (Portuguese, French, Italian, Spanish, Russian, Chinese, …) preferred.WHAT WE OFFER :· Full-time employment with flexible work hours and hybrid work model.· Benefit from 25 days of annual leave.#J-18808-Ljbffr


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