Technical Support Specialist
Há 7 dias
Technical Support Specialist - German + B2 EnglishThis range is provided by TalenTrail. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeJob Opportunity: Technical Customer Service Specialist (German + B2 English)
We are looking for a Customer Support Specialist to join our team and assist customers of a well-known client. In this role, you will handle inquiries related to product features, technical issues, and general questions. Your goal is to provide high-quality customer service and resolve requests regarding e-commerce, software, hardware, and wireless connectivity issues. You will also be responsible for documenting interactions and ensuring data accuracy within our system.
Key ResponsibilitiesRespond to customer requests via phone, email, chat, social media, and messaging channels.Provide pre-sales assistance, general inquiries, and technical support.Maintain a consistent brand voice in both private and public interactions.Escalate complex issues to higher support tiers as needed.Collaborate with technicians to resolve help tickets efficiently.Manage an individual ticket queue and follow management guidance.Work flexible hours, including evenings, weekends, and holidays.Review and provide feedback on help content.Perform other assigned tasks as required.Work ScheduleMonday to Friday: 08:00 AM to 08:00 PM (Rotational shifts)Saturday and Sunday: 08:00 AM to 05:00 PMDays Off: 2 days rotationalRequirementsFluency in German (C1 level or higher) and at least B2 level English.Strong communication skills and a passion for helping others.Ability to thrive in a dynamic work environment and willingness to receive feedback.OfferSalary: 1414€ per monthPerformance Bonus: Up to 120€ per monthNote: When you apply for this vacancy, you are giving your GDPR consent to TalentTrail. We might share your CV details directly with our client for the purpose of recruitment.
#J-18808-Ljbffr
-
Technical Support Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroAt Umbrella Functional Consulting & Support Team, we are looking for a talented French Language Customer Service Representative to join our team. As a key member of our technical support team, you will play a crucial role in providing exceptional customer service to our clients.About the JobWe are seeking a skilled and dedicated individual with excellent...
-
Technical Support Specialist
Há 7 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroWe are seeking a highly skilled Technical Support Specialist to join our team in Lisbon, Portugal.Job DescriptionAs a Technical Support Specialist, you will be responsible for providing technical support to customers through phone, email, or chat.You will be required to troubleshoot complex technical issues, provide solutions, and maintain accurate records...
-
Technical Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal BRIDGE IN Tempo inteiroIntroductionThe Technical Support Specialist will join the new team in Lisbon to support a leading Integration Platform as a Service (IPAAS) solution, specialising in HR and other critical integrations to streamline the Company´s clients´ digital ecosystems. As the platform expands, a proactive and enthusiastic Technical Support Specialist will play a key...
-
Technical Support Specialist
1 dia atrás
Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiroWe're seeking a Technical Support Specialist to join our client's customer support team for a leading website solutions company.Job DescriptionAs a Technical Support Specialist, you will provide technical assistance to customers via chat, email, and phone, resolving user issues with the client platform. You will also educate users on the platform's features...
-
Technical Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiroJob OverviewWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our team. As the first point of contact for customers, you will be responsible for providing top-notch technical assistance and customer support.
-
Technical Support Specialist
Há 7 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob Title: Technical Support SpecialistCompany Overview:TN Portugal is a leading provider of IT services, seeking an experienced Technical Support Specialist to join their team in Lisbon.Job Description:The successful candidate will be responsible for configuring and implementing computer and telephony equipment, providing technical support to users,...
-
Technical Support Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are seeking a highly skilled and motivated Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing expert technical support services to our customers via various channels. Your primary focus will be on consulting customers on music related products, assisting with software...
-
Technical Support Specialist
Há 7 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to corporate clients and partner companies.Key Responsibilities:Contacting clients by telephone and email in German and English to advise on technical issues.Solving...
-
Technical Support Specialist
1 hora atrás
Lisboa, Lisboa, Portugal Glocomms Tempo inteiroGlocomms seeks a highly skilled Technical Support Specialist to join its team. The ideal candidate will have at least 5 years of experience in application support and technical infrastructure management.The successful candidate will be responsible for providing technical support to all environments hosting Glocomms' applications, ensuring the specialist...
-
Technical Support Specialist
Há 7 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob DescriptionWe are looking for a talented Technical Support Specialist to provide top-notch technical support and consulting services to our clients. If you have a strong background in computer science and IT, this could be the perfect opportunity for you to grow professionally and develop your skills in a fast-paced environment.
-
Technical Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob DescriptionAs a Technical Support Specialist, you will be responsible for troubleshooting system configurations and network settings, delivering accurate and timely responses to customer inquiries, and maintaining detailed records of interactions. Your tasks will include acting as the first point of contact for customers, assisting with software...
-
Technical Support Specialist
Há 11 horas
Lisboa, Lisboa, Portugal Genpact Tempo inteiroJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance to customers via phone, chat, and email. You will work closely with our process trainers and management team to ensure that customer issues are resolved efficiently and...
-
Technical Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroJob OverviewWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Lisbon, Portugal.
-
Technical Support Specialist
Há 7 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroTN Portugal is a leading provider of technology and services, powering the brands of the future. We are seeking a skilled Technical Support Specialist to join our team in Lisbon, Portugal.About the Company:We are a global organization with over 440k+ employees worldwide, recognized for our commitment to excellence and innovation. Our clients trust us to...
-
Technical Support Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiroAxians Portugal is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a key role in ensuring the smooth operation of our infrastructure and resolving technical issues in a timely manner.The ideal candidate will have a strong background in DevOps practices and tools, as well as experience...
-
Technical Support Specialist
Há 5 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroWe are seeking a highly motivated Technical Support Specialist to join our team at HiBob. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring they have an exceptional experience with our platform.Job DescriptionThe ideal candidate will have a strong background in technical support,...
-
Technical Support Specialist
Há 3 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Get The Job. As a Technical Support Specialist, you will be responsible for handling customer product inquiries via various channels, providing information related to pre and post-sales, and resolving technical issues that customers may have.Key...
-
Technical Support Specialist
1 dia atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Overview: We are seeking a skilled Technical Support Specialist to join our team in Braga, Portugal. As a key member of our customer service department, you will play a vital role in providing exceptional support to Hungarian-speaking clients through various communication channels.
-
Technical Support Specialist
Há 12 horas
Lisboa, Lisboa, Portugal Genpact Tempo inteiroJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing top-notch technical assistance to our customers via phone, chat, and email.Your primary duties will include translating customer inquiries into the appropriate language, resolving IT issues in...
-
Technical Support Specialist
Há 12 horas
Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiroAbout the JobDo you enjoy exploring new technologies and finding solutions to complex problems?We are seeking a Technical Support Specialist to join our team, providing top-notch technical assistance to users of one of the world's largest smart lighting device brands.Your primary responsibility will be to handle technical customer inquiries via phone, email,...