Fashion Advisor
Há 1 mês
Empresas: ManpowerGroup Manpower sta reclutando un consulente di Fashion Support bi-lingue per rappresentare i marchi dei nostri clienti fornendo richieste di servizio clienti eccezionali con chiarezza, passione ed entusiasmo.
L'Advisor risponderà anche a domande su diversi canali, tra cui e-mail, chat e telefono.
Le tue responsabilità • Gestire e rispondere con attenzione a tutte le richieste dei clienti; • Seguire le richieste dei clienti intraprendendo azioni specifiche in modo tempestivo; • Mirare a risolvere i problemi sulla chiamata telefonica ed essere proattivo; • Comunicare in modo appropriato con i clienti tramite telefono, chat e e-mail; • Essere in grado di lavorare su misure, metriche e KPI del servizio clienti.
Cosa stiamo cercando • Superbe abilità comunicative scritte e orali siano in inglese (minimo livello B2) che italiano (livello C1 / C2); • Team player con un atteggiamento positivo che pensi come un imprenditore; • Disponibilità a lavorare su turni diversi; • Competenze basiche di informatica come utilizzatore e competenze internet; • Esperienza di assistenza clienti precedente; • Auto-motivato, entusiasta e capace di avere successo in un ambiente dinamico; Cosa offriamo • Forte possibilità di progressione di carriera; • Formazione iniziale e continua; • Contratto di lavoro; • Ruolo a tempo pieno con un contratto di 40 ore settimanali; • Opportunità di lavorare in un ambiente multiculturale.
Requisitos :
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