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ManpowerGroup is recruiting a German Customer Support Fashion Advisor to represent our clients brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The advisor will also answer queries across a number of channels including email, chat, and phone. Your responsibilities: Handle and carefully respond to all customer inquiries; Follow up to customer inquiries by taking specific action in a timely manner; Aim to resolve issues on the by phone call and be proactive; Appropriately communicate with customers via phone, chat, and email; Be able to work to customer service measures, metrics and KPIs. What we are looking for: Superb written and oral communication skills in both English (B2 level minimum) & German (C1/C2 level); Team player with a positive attitude who thinks as a business owner would; Availability to work various shifts; Proficiency with desktop computer system and internet skills; Prior customer service experience; Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment; What we offer: Strong possibility of career progression; Initial and continuous training; Work contract; Full-time role on a 40 hour per week contract; Opportunity to work in a multicultural environment. Mandatory requirements: Fiber internet (high speed internet) NO WIFI AVAILABLE ONLY ENTHERNET CABLE; Private and peaceful working space area; Are you who we're looking for? Don't miss out
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