German Speaking Customer Advisor

Há 1 mês


Lisboa, Lisboa, Portugal Eco Plus Solutions Ab Tempo inteiro
Customer Support Advisor - German Language

We are seeking a highly motivated and customer-focused individual to join our team as a German Speaking Customer Advisor. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Handle inbound customer queries via phone, email, and chat
  • Provide clear and accurate information on our cruise packages, itineraries, and ship details
  • Guide customers through the booking process and assist with pre- and post-booking needs
  • Manage bookings, including modifications, upgrades, and cancellations
  • Cross-sell and upsell additional services to enhance the customer experience
  • Resolve customer issues in a professional and timely manner

Requirements:

  • Native-level or fluent German speaker (C1 level or above)
  • Strong communication skills in both spoken and written German
  • Strong command of English for communication with internal teams
  • Prior experience in customer service, hospitality, or a similar field is advantageous but not required
  • Excellent interpersonal skills and ability to handle customer inquiries and resolve issues in a friendly and effective manner

What We Offer:

  • Remote work opportunity with the flexibility to work from home anywhere within Portugal
  • Professional development and continuous learning opportunities
  • Health and life insurance coverage
  • Exciting industry with opportunities for career growth and development


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are a globally recognized organization that delivers top-notch customer service solutions to leading international brands, and we're now seeking a dedicated German-speaking Customer Advisor in Lisbon, Portugal.Key ResponsibilitiesDeliver exceptional customer support in German via phone, email, and chat, ensuring high-quality service standards and customer...


  • Lisboa, Lisboa, Portugal Eco Plus Solutions Ab Tempo inteiro

    Role OverviewAs a German Speaking Customer Support Advisor for Eco Plus Solutions Ab, you will be the primary point of contact for customers and travel agents, handling inquiries related to cruise bookings and managing pre- and post-booking requests. With a focus on delivering excellent customer service, this role is perfect for those who enjoy helping...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Job Summary: We are seeking a highly skilled German speaking Customer Advisor to join our multilingual team at Talingual. As a Customer Advisor, you will provide exceptional support to users of our global media platform via social media, managing the company's social media visibility and reviewing social media channels.Key Responsibilities:Respond to...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Technical Support Advisor Role OverviewWe are seeking a motivated German-speaking Technical Support Advisor to join our fast-paced international team in Lisbon. As a Technical Support Advisor, you will provide timely and effective support to customers and dealerships via phone and email, ensuring high client satisfaction.Provide technical support to...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Job Title: German Speaking Customer Advisor For Global Media PlatformJob Description:We are seeking a highly skilled and multilingual Customer Advisor to join our global media platform team in Lisbon, Portugal. As a key member of our team, you will be responsible for providing exceptional customer support via social media, managing our social media presence,...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Job Title: German Speaking Technical Support Advisor In LisbonAbout the Role:We are seeking a highly motivated and enthusiastic German speaker to join our fast-paced international team as a Technical Support Advisor in Lisbon. As a Technical Support Advisor, you will represent a well-known car manufacturer specializing in sports cars, providing exceptional...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Job Title: German Speaking Customer Service RepresentativeLocation: Qormi, MaltaJob Description:We are seeking a highly motivated and detail-oriented German speaking customer service representative to join our team in Qormi, Malta. As a customer advisor, you will be responsible for supporting users with queries via email and moderating ads and user profiles...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Turkish Speaking Customer Service AdvisorAre you a Turkish language speaker with a passion for customer service? We have an exciting opportunity for a Turkish Speaking Customer Service Advisor to join our team in Lisbon. As a Turkish Speaking Customer Service Advisor, you will be responsible for providing exceptional customer service to our Turkish-speaking...


  • Lisboa, Lisboa, Portugal Eco Plus Solutions Ab Tempo inteiro

    Customer Support Advisor - German LanguageWe are seeking a highly skilled and fluent German-speaking Customer Support Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Job Opportunity: We are seeking a highly skilled German speaking Sales and Service Advisor to join our team at Talingual. As a specialist multilingual recruitment agency, we find language talent for our clients across Europe, the Middle East, Africa, and Asia.About the Role: As a Service and Sales Advisor, you will receive incoming queries via phone, email,...


  • Lisboa, Lisboa, Portugal Elikya Recruitment Tempo inteiro

    Are you passionate about delivering exceptional customer experiences? We're seeking a skilled German Speaking Customer Service Advisor to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be the first point of contact for customers, handling their queries via phone and email. Your primary responsibility will be to...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Discover a rewarding career opportunity as a German-speaking Customer Advisor with Cross Border Talents in Lisbon, Portugal.Our company is renowned for delivering exceptional customer service solutions to top international brands. We are seeking a motivated and skilled German-speaking Customer Advisor to join our dynamic team in Lisbon.Why Choose...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Role OverviewWe're seeking a skilled Customer Support Specialist to join our team in Portugal. As a German-speaking customer advisor, you'll play a vital role in delivering exceptional customer experiences across various ecommerce platforms.Key Responsibilities:Provide prompt and professional support to German-speaking customers via email,...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Location: MaltaThe Role: We are seeking a highly skilled German speaking Customer Advisor to join our international team. As a Customer Advisor, you will be supporting users with queries via email and moderating ads and user profiles with high accuracy.Key Responsibilities:Fluent in German and have good knowledge of EnglishFlexible and able to make quick...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support Representative OpportunityWe are seeking a dedicated German-speaking Customer Advisor to join our vibrant team in Lisbon, Portugal.Lisbon is renowned for its rich history, vibrant culture, and stunning natural beauty. The city offers a diverse experience with ancient castles, delicious cuisine, and beautiful beaches. It has a warm and...


  • Lisboa, Lisboa, Portugal Talingual Ltd Tempo inteiro

    Job Title: German Speaking Sales Advisor for Parking App Lisbon PortugalAbout the Role:We are seeking a highly motivated and fluent German speaking Sales Advisor to join our team in Lisbon, Portugal. As a Sales Advisor, you will be responsible for promoting a European Parking App to both warm and cold prospects, explaining how it will make their lives...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Job Description: We are looking for a German speaking Customer Advisor to join our client's team in Lisbon. As a Customer Advisor, you will represent a well-known financial services company and handle incoming queries from users via phone and email. Key responsibilities include answering questions about credit card statements, card activation/deactivation,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a highly skilled and customer-focused German Speaking Customer Advisor to join our team. As a key member of our ecommerce support team, you will play a vital role in delivering exceptional customer experiences for our global clientele.Key ResponsibilitiesCustomer Support: Provide prompt and professional support to our...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About Us: As a pioneer in the ecommerce industry, we're committed to providing seamless shopping experiences that delight our customers. Our team thrives on innovation and collaboration, driving forward our mission to redefine online shopping standards. Position Overview: As a Remote German-Speaking Customer Advisor, you'll be the voice of our brand,...


  • Lisboa, Lisboa, Portugal Apply2Day Tempo inteiro

    Are you passionate about cars and customer service? We're looking for a dynamic German-Polish Customer Advisor to be the face and voice of our company's new project in electronic automobile components. Deliver exceptional support and ensure German and Polish-speaking customers experience top-notch satisfaction.ResponsibilitiesDeliver exceptional customer...