German Speaking Customer Advisor For Global Media Platform
Há 5 dias
Job Title: German Speaking Customer Advisor For Global Media Platform
Job Description:
We are seeking a highly skilled and multilingual Customer Advisor to join our global media platform team in Lisbon, Portugal. As a key member of our team, you will be responsible for providing exceptional customer support via social media, managing our social media presence, and reviewing our social media channels.
Key Responsibilities:
- Respond to customer inquiries via social media in a timely and professional manner
- Manage the company's social media visibility and engagement
- Review and analyze social media channels to identify areas for improvement
- Collaborate with the team to develop and implement social media strategies
Requirements:
- Fluency in German and a good command of English
- Previous experience working in social media, customer service, and/or a related field
- Eagerness to learn and attention to detail
- Flexible attitude and ability to adapt to a changing environment
- Ability to multitask
Benefits:
- Basic gross annual salary between 16-19K euro
- Daily food vouchers per working day of euro 7.63
- Public transport/Commuting allowance of 60 euro p/m
- Annual performance bonus of 5%
- Relocation bonus of 2000 euro for successful candidates relocating to Lisbon from outside Portugal
- Further benefits include training and development, career opportunities, monthly language bonus, free tea/coffee and water, and working in exciting new international office in Lisbon
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