German Speaking Customer Service Representative
2 semanas atrás
We are seeking a highly motivated and customer-focused German Speaking Customer Service Advisor to join our team in Lisbon, Portugal.
About the Role:
As a German Speaking Customer Service Advisor, you will be the first point of contact for customers and will be responsible for handling their queries by phone and/or email.
Your Key Responsibilities:
- Identify customer needs and provide solutions
- Handle customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with the team to achieve customer satisfaction and loyalty
What We Offer:
We offer a comprehensive relocation package, including accommodation, assistance in obtaining a Portuguese social security number and opening a bank account.
Additionally, you will receive:
- Performance bonus
- Meal allowance (food card)
- Full-time contract (40 hours per week / 8 hours per day / 2 days off)
- Ongoing training provided by the company
- Private medical insurance
- 22 days of paid vacation + public holidays
- Career evolution
- Many other advantages
Requirements:
- European passport or identity card
- Native German/Level C2
- The training will be given in English; you must have a minimum B2 level in English
- Ability to multi-task as you will be speaking to clients via phone and emails
What's Next?
Apply now and take the first step towards an exciting career opportunity with our company.
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