German Speaking Customer Service Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Elikya Recruitment Tempo inteiro
Customer Service Advisor - German Language

We are seeking a highly motivated and customer-focused German Speaking Customer Service Advisor to join our team in Lisbon, Portugal.

About the Role:

As a German Speaking Customer Service Advisor, you will be the first point of contact for customers and will be responsible for handling their queries by phone and/or email.

Your Key Responsibilities:

  • Identify customer needs and provide solutions
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the team to achieve customer satisfaction and loyalty

What We Offer:

We offer a comprehensive relocation package, including accommodation, assistance in obtaining a Portuguese social security number and opening a bank account.

Additionally, you will receive:

  • Performance bonus
  • Meal allowance (food card)
  • Full-time contract (40 hours per week / 8 hours per day / 2 days off)
  • Ongoing training provided by the company
  • Private medical insurance
  • 22 days of paid vacation + public holidays
  • Career evolution
  • Many other advantages

Requirements:

  • European passport or identity card
  • Native German/Level C2
  • The training will be given in English; you must have a minimum B2 level in English
  • Ability to multi-task as you will be speaking to clients via phone and emails

What's Next?

Apply now and take the first step towards an exciting career opportunity with our company.



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