Social Media Customer Service Specialist
3 semanas atrás
At Blu Selection, we are looking for a motivated Customer Experience Advisor to join our international team. As a German-speaking Social Media Support Agent, you will provide exceptional customer service via social media platforms, ensuring timely and effective resolution of customer inquiries.
Key Responsibilities:
- Provide customer service via social media
- Support customers by offering product information and professional usage consulting
- Process warranty cases and ensure customer satisfaction
Requirements:
- Native level of German and good level of English
- Enthusiasm about social media and customer experience
- Excellent communication and listening skills
What We Offer:
- Yearly or 6-month contract, renewable
- Full-time or part-time options on rotating shifts
- Competitive salary: 950€-1,000€ gross/month (including accommodation) or 1,300€-1,400€ gross/month (excluding accommodation)
- Reimbursement of initial flight expenses and airport pick up
- Yearly two-way flight ticket back to home country (within the EU)
- Free Portuguese lessons, cooking classes, sport activities, and social events
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