Social Media Customer Service Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

At Blu Selection, we are looking for a motivated Customer Experience Advisor to join our international team. As a German-speaking Social Media Support Agent, you will provide exceptional customer service via social media platforms, ensuring timely and effective resolution of customer inquiries.

Key Responsibilities:

  • Provide customer service via social media
  • Support customers by offering product information and professional usage consulting
  • Process warranty cases and ensure customer satisfaction

Requirements:

  • Native level of German and good level of English
  • Enthusiasm about social media and customer experience
  • Excellent communication and listening skills

What We Offer:

  • Yearly or 6-month contract, renewable
  • Full-time or part-time options on rotating shifts
  • Competitive salary: 950€-1,000€ gross/month (including accommodation) or 1,300€-1,400€ gross/month (excluding accommodation)
  • Reimbursement of initial flight expenses and airport pick up
  • Yearly two-way flight ticket back to home country (within the EU)
  • Free Portuguese lessons, cooking classes, sport activities, and social events


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