Salesforce & Business Systems Manager

Há 5 dias

Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

We were born in 2013, and we provide services in the field of information technology.
We are looking for a Salesforce & Business Systems Manager to join our company, in one of our projects, in the SaaS solutions area, located in Lisbon.
As a Salesforce & Business Systems Manager, you will be responsible for the development and maintenance of all our Salesforce applications, as well as project managing the expansion of our Business Systems portfolio. Your role will cover multiple areas and systems, primarily focusing on the growth of our Salesforce ecosystem. This includes defining priorities and shaping the development roadmap across our systems landscape.
Beyond Salesforce, you will also oversee an extended suite of sales applications, including CPQ, e-signature, market intelligence, subscription management, a calendar booking application, and various integrations via Zapier, among others. As part of a continuously growing and evolving systems landscape, you will play a key role in ensuring seamless integration and optimization across these tools.
This role is critical in ensuring that the company keeps its systems landscape state-of-the-art, facilitating continued growth and adaptation to ongoing changes. We are looking for someone who is comfortable with continuous change, constantly seeking new ways to improve efficiency and add value to the company.
As part of your role, you will provide guidance and support to ensure adherence to best practices as the company scales its systems landscape. At times, this will involve working with and managing external consultants and vendors in the integration and development of the company's business systems.
You will be deeply engaged with various teams and stakeholders across the organization, where a collaborative and problem-solving attitude, along with the ability to manage multiple priorities, will be essential. Additionally, ensuring timely and continuous deliveries will be a key aspect of your role.
Tasks: Collaboration: Partner with business stakeholders in Sales, GTM, Marketing and Customer Success to proactively identify, drive, and build improvements and scalable system solutions that solve business needs.Salesforce Development: Maintain and manage a prioritized roadmap for the future developments and integrations required in Salesforce. Conduct all business requirements gathering, documentation, development, and testing; and where required leverage external Salesforce consultants or other solution experts. Ensure stakeholders are continuously updated on timelines and expectations for delivery.Budget Management: Manage the budgets for systems licenses requirements, in alignment with the leadership teams and finance as part of the annual budgeting process. Provide business cases for any new, additional systems requirements.Vendor Relationships: Maintain all IT vendor relationships, including managing vendor selections, benchmarking, and negotiations (in alignment with management and IT).Team Leadership: Manage 1 direct report, consisting of a Salesforce Administrator / Business Analyst, ensuring they are delivering quality work in a timely manner, and are continuously updating and communicating with stakeholders on timelines, prioritizations, statuses, etc.Continuous Improvement: Work to improve existing Salesforce infrastructure and implement new features and functionality according to best practices. Use data and results to proactively seek out opportunities for improvement and enhancement of our current systems and processes.Requirements: A bachelor's degree in computer science, information technology, or a related field.At least 5 years of Business Systems Management experience. This must include at least 5 years of experience with Salesforce Sales Cloud.Proven experience as a Salesforce developer, including a strong understanding of the Salesforce platform, its architecture, and its limitations.A Salesforce Architect background is a big plus.Proficiency in Apex, Visualforce, Lightning Components, and other Salesforce development tools.Strong problem-solving, analytical, and communication skills.Salesforce developer certifications, such as Platform Developer I and II, are highly essential, with a Salesforce Architect certification highly preferred.License and budget management – ideally have a background managing budgets for licenses and costs.Work Arrangement: Hybrid (Twice a week in the office).Offer: Health Insurance;3 and a half days of leave per year + 22 vacation days;Unlimited access to Udemy.If you are interested in the opportunity, upload your C.V. or send it to [emailprotected] with the reference 16624975 in the subject.
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