Director Service Center

3 semanas atrás


Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

.Social network you want to login/join with:Director Service Center (M&A/SaaS), LisbonClient:team.Blue GlobalLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:18d18e0af51dJob Views:6Posted:09.02.2025Job Description:The most trusted digital enabler team.Blue is a leading digital enabler for companies and entrepreneurs.
It serves over 3.3 million customers in Europe and has more than 3,000 experts to support them.
Its goal is to shape technology and to empower businesses with innovative digital services.Company Overviewteam.Blue is an ecosystem of successful brands working together across regions to provide customers with everything they need to succeed online.
60+ successful brands make up the group; with a team of 2,700 experts serving its 3.3 million customers across Europe and beyond.team.Blue's brands are a mix of traditional hosting businesses, offering services from domain names, email, shared hosting, e-commerce, and server hosting solutions and specialist SaaS providers offering adjacent products such as compliance, marketing tools, and team collaboration products.
This broad product offering makes it a one-stop partner for online businesses and entrepreneurs across Europe.Position OverviewThe Director Service Center will be responsible for overseeing the operations and strategic direction of the SaaS center of expertise, which consists of experts in different areas and provides specialized expertise and advice in cloud services, quality assurance, and software architecture to the organization's SaaS businesses.This role requires a strong leader with a broad understanding of software engineering practices, excellent management skills, and the ability to drive collaboration across multiple technical domains.
Additionally, the Director will manage and oversee projects within the service center and play a critical role in the M&A due diligence process, assessing the technical capabilities of potential acquisitions and ensuring alignment with the organization's strategic goals.Key ResponsibilitiesLeadership and Management: Oversee the daily operations of the center of expertise, ensuring that the team effectively supports the SaaS Platforms in cloud services, QA, IT, Security, and software architecture.Strategic Direction: Develop and execute the strategic plan for the center of expertise, aligning its goals with the overall objectives of the organization and its independent SaaS entities.Cross-Functional Collaboration: Foster collaboration between the different service areas (cloud, QA, architecture, IT, Security) to ensure a unified approach to supporting the SaaS businesses.Technical Interviews: Process information from technical interviews related to software development and architectural design during M&A due diligence.Findings and Assessment: Summarize and convert findings by external parties into concrete PCAL items, realistic timelines, and assess the criticality of these items



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