Collection Agent

Há 6 dias


Lisboa, Lisboa, Portugal Multipessoal Tempo inteiro

Are you considering a new professional challenge?
Well, perhaps this could be your opportunity to do something different
We are recruiting a Collections Agent for a growing multinational company.
Reporting directly to the Collections Manager, you will perform several accounting tasks for the subsidiaries working with SSC Portugal.
Responsibilities:Client portfolio management in a multinational environment;Receiving customer complaints and forwarding them to the respective subsidiaries;Obtaining missing accounting information from clients via telephone and email;Arguing and imposing the position of subsidiaries with diplomacy, while complying with good manners;Properly recording all complaints received either by phone or email;Follow-up on customer accounts;Identifying solutions to the problems presented;Establishing a network of internal (SSC and Subsidiary) and external contacts (Customers).Qualifications:Good knowledge in Finance/Accounting or similar;At least 4 years of experience in a similar position (preferably cash-collection);Experience within a shared service environment would be a plus;Good knowledge of Excel and SAP;Attention to detail and accuracy;Strong analytical capabilities and respect for deadlines.Additional Information:
Short term contract directly with our client (12 months - renewable);Base salary based on the candidate's professional experience + Meal allowance of 8.32€ (meal card);Very attractive benefits such as Life Insurance, Pension Fund, Health Insurance for employees and children, and Bonus;Possibility of career progression in a fast-growing company.
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