Customer Service Associate With Portuguese And English

Há 5 dias


Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

.Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Customer Service Associate with Portuguese and English (Orders & Claims Management) 5208 Supply Chain Lisbon, PT For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways. Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission. It's a colorful world - make your mark by joining the BIC team today. As a Customer Service Associate (Orders & Claims Management) you will be part of the Europe Supply Chain team. Your main mission will beto provide high levels of Customer support and interaction, and c ommunicate effectively with regards to incoming orders, products requests, price inquires, supply inquires, delivery management, export documents creation, order status follow-up. Order and Request operations in GBS: - Key orders accurately and on-time with regard to internal procedures and with agreed service level targets - Management of complaint handling cases and appropriate follow through - Process and follow-up customer inquiries related to its scope - Front-office for customer contact: telephone, e-mail, chat contact with customers - Acknowledging and resolving customer complaints - Contact customers on appropriate communication channel (phone, e-mail, chat, …) as needed - Monitor performance and take appropriate actions to achieve Bic business targets Qualifications: - High school degree (University education is desired) - 3-5 years of Customer Service experience in a multinational company, preferably CPG/FMCG - Advanced English and Portuguese; basic Spanish will be aplus - Exposure to ERPs; JDE is a plus - Customer service orientation and attention to details - Ability to work in teams and with deadlines - Ability to work with different customer profiles, from small family business to modern mass markets and e-commerce, different divisions of sales and different categories of products #LI-Hybrid #LI-EA1 BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need



  • Lisboa, Lisboa, Portugal BFV Service GmbH Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Customer Service Associate with Portuguese and English (Orders & Claims Management) 5208 Supply Chain Lisbon, PT For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every...


  • Lisboa, Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Customer Service Associate with Portuguese and English (Orders & Claims Management) 5208 Supply Chain Lisbon, PT For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every...


  • Lisboa, Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Customer Service Associate with Portuguese and English (Orders & Claims Management) 5208Supply ChainLisbon, PTFor over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and...


  • Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Customer Service Associate with Portuguese and English (Orders & Claims Management) 5208Supply ChainLisbon, PTFor over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and...


  • Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Customer Service Associate with Portuguese and English (Orders & Claims Management) 5208 Supply Chain Lisbon, PT For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every...


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    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Customer Service Associate with Portuguese and English (Orders & Claims Management) 5208 Supply Chain Lisbon, PT For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part...


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    For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways. Our "roll up your sleeves and get the job done" approach to work creates an...


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    For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.Our "roll up your sleeves and get the job done" approach to work creates an...


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    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Customer Service Associate with Portuguese and English (Orders & Claims Management) 5208 Supply Chain Lisbon, PT For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part...


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  • Lisboa, Portugal Konecta Tempo inteiro

    DescriptionAt Konecta, talent makes the difference and we know that great professionals make great companies! We're expanding our staff of CUSTOMER SERVICE AGENT WITH PORTUGUESE AND ENGLISH, work based in LISBON  What do we need from our new TalentK?Advanced/bilingual/native written and spoken PORTUGUESE and ENGLISHAgility with computer toolsProactivity...


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  • Customer Service

    4 semanas atrás


    Lisboa, Portugal Gigroup Tempo inteiro

    We are looking for dynamic people, who speak French, Portuguese and English . This job would be for an office in Lisbon, for a position of customer service representative for a Portuguese technology company . The CSR will have a key role in supporting our operations in Portugal, Spain, France, Belgium, Luxembourg and Poland. You will have the opportunity...