Customer Service Representative

2 semanas atrás


Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Customer Service Representative (German / French Market)
Location : Hybrid / Remote / On-site (Portugal)
Join a Global Team in Beautiful Portugal
Are you ready to take your customer service skills to the next level in one of Europe's most exciting destinations? Whether you're based in Portugal or planning to relocate, we want you to be part of our growing international team
We're looking for enthusiastic German and/or French-speaking Customer Service Advisors who are ready to provide top-notch support to our customers. With a range of flexible working options, including hybrid and remote roles, this is your chance to enjoy a rewarding career while living in one of the most vibrant, welcoming countries in Europe.
A relocation package is available for EU candidates, making it easier for you to experience life in sunny Portugal
What You'll Be Doing :
Respond to customer inquiries via free phone lines in German, French, and English (as needed), providing friendly, efficient support.
Accurately record customer interactions, feedback, and complaints in our database, ensuring a seamless service experience.
Handle and resolve customer complaints following our clear escalation policies, ensuring satisfaction at every step.
Ensure all customer queries are resolved within agreed SLAs, providing quick and effective solutions.
Troubleshoot issues using open-ended questions, support materials, and your growing knowledge of our systems.
Offer solutions to frequent customer concerns and contribute to the improvement of our knowledge base.
What We're Looking For :
Fluency in German and/or French, with a good level of English (B2 or higher).
A problem-solver with strong troubleshooting skills and the ability to think on your feet.
A team player who thrives in an international, collaborative environment.
Previous experience in customer service is a plus but not essential; we'll provide all the training you need
Why Portugal?
Work-Life Balance: Portugal is renowned for its laid-back lifestyle, stunning beaches, and affordable living.
Thriving Tech Hub: Join a fast-growing international company in the heart of Europe's vibrant tech and tourism industries.
Work Flexibility: Choose from hybrid or remote roles, or enjoy an on-site experience in one of Portugal's top cities.
Relocation Support: We offer a comprehensive relocation package for candidates within the EU zone, making it easy for you to start your adventure in Portugal.
What We Offer :
Flexible working options (on-site, hybrid, or remote).
Competitive salary with relocation support.
A dynamic and international team, with growth opportunities in a global company.
Access to professional development programs, training, and career advancement.
Are you ready to live and work in Portugal while providing exceptional customer service? Don't miss out on this amazing opportunity
Apply Now
Submit your application along with your CV, and take the first step toward an exciting career with us in sunny Portugal

#J-18808-Ljbffr



  • Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    Job Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    At Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...


  • Lisboa, Lisboa, Portugal Get The Job Tempo inteiro

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing support via phone, email, and chat.Responsibilities:* Provide exceptional customer service and support* Handle customer...

  • Customer Service Ambassador

    3 semanas atrás


    Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiro

    Job Overview: We are seeking a highly skilled Customer Service Representative to join our team at Interstate Ac Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various communication channels.


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the main point of call for our customers, providing exceptional support and resolving their queries. Your primary responsibilities will include:Talking to customers over the...


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    About the Job: We are seeking a Customer Service Representative to join our team at Adecco. As a Customer Service Representative, you will be responsible for providing excellent customer support and handling inquiries related to banking services. Key Responsibilities: • Answering customer calls and responding to emails • Providing accurate and timely...


  • Lisboa, Lisboa, Portugal Get The Job Tempo inteiro

    Join Our TeamCustomer Service RepresentativeWe are looking for a talented Customer Service Representative to join our team. As a key member of our contact center, you will be the first point of contact for our customers, providing support and resolving their queries in a timely and efficient manner.Key Responsibilities:Respond to customer inquiries via...


  • Lisboa, Lisboa, Portugal Speakit Tempo inteiro

    About the Role: We're seeking a highly skilled Customer Service Representative to join our team at Speakit. As a Customer Service Representative, you'll be the face of our company, providing top-notch support to our clients. Your primary responsibility will be to respond to customer inquiries and resolve any issues that may arise in a timely and professional...


  • Lisboa, Lisboa, Portugal Job Squad Tempo inteiro

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Job Squad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced environment.About the RoleThe ideal candidate will have excellent communication skills in German and English, strong...


  • Lisboa, Lisboa, Portugal Snaphunt Tempo inteiro

    Job SummaryWe are seeking a highly skilled and dedicated Customer Service Representative to join our team in Copenhagen, Denmark. As a key member of our multilingual recruitment company, you will be responsible for providing exceptional customer support to clients across Europe.


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service Role OverviewWe are seeking a motivated Customer Service Representative to join our team in Lisbon. As a representative, you will be responsible for providing excellent customer service via social media, supporting customers with product information, and processing warranty cases.Key ResponsibilitiesProvide customer service via social...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    French Customer Service Representative Job DescriptionWe are looking for a highly motivated and detail-oriented French Customer Service Representative to join our team. As a French Customer Service Representative, you will be responsible for providing excellent customer service to our clients in French, resolving customer complaints, and handling customer...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    Job Title: German Customer Service RepresentativeAbout the Role: We are seeking a highly skilled German speaking customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer support to our clients, resolving their issues, and ensuring their satisfaction.Key...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you looking for a challenging role that combines your language skills and passion for customer service? We are seeking a highly motivated Customer Service Representative to join our international team in Lisbon.This is an excellent opportunity to work for a multinational organization recognized as one of the best sales and customer service solutions...


  • Lisboa, Portugal Gorilla Army Surplus Tempo inteiro

    **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and concerns are addressed in a...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    At Phiture, we're seeking a skilled Customer Service Representative to join our team. As a Polish and English speaker, you will be responsible for handling customer requests via phone calls, ensuring high-quality service is provided, and providing product and tool support to enhance customer experience.Key Responsibilities:Answer customer requests in a...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Salt, a leading telecommunications provider with a global presence. As a Customer Service Representative, you will be responsible for providing world-class service to our customers, resolving issues, and ensuring high levels of customer satisfaction.Key...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly skilled Customer Service Representative to join our team at Cross Border Talents in Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients from various backgrounds.Location: Porto or Lisbon, Portugal (with relocation assistance)About the Role:The ideal candidate...


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    **Customer Service Representative French**Are you looking to grow your career in customer service? We are seeking a French speaking customer service representative to join our team at Adecco. In this role, you will be the first point of contact for our customers, providing exceptional service and support. **Key Responsibilities**Answering customer calls and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Blu Selection. As a key member of our client service team, you will be responsible for providing exceptional customer service and support to our clients in Portugal.ResponsibilitiesProvide professional customer service solutions to clients over the...