Italian Customer Advisor

2 semanas atrás

Lisboa, Portugal Tn Portugal Tempo inteiro

col-wideJob Description:Join us as a Customer Advisor in the travel industry and contribute to providing exceptional service to our customers while enjoying the benefits of working with a leading company in Lisbon. Apply now to embark on this exciting opportunityOur ClientThe company uses top Global Distribution Systems (GDS) and direct airline integrations to offer a wide selection of flights. This enables them to provide the best options for their customers. They also offer hotel bookings, vacation packages, train tickets, and travel insurance. With extensive partnerships worldwide, they ensure comprehensive travel options for their customers.Job Description:Customer AdvisorAre you passionate about the travel industry and eager to help customers find the best travel deals? Join our dynamic team at an innovative online travel agency based in Barcelona, Spain. We specialize in providing exceptional deals on flights, hotels, car rentals, dynamic packages, holiday packages, and travel insurance.Responsibilities:Maintain high customer satisfaction standards and consistently exceed expectations in managing bookings, queries, and requests.Take ownership and responsibility for customer interactions, showing resilience and positively influencing outcomes.Resolve problems by applying established policies, procedures, and tactics, while also thinking creatively when standard methods are insufficient.Demonstrate adaptability by being flexible and maintaining a positive mindset in response to constant changes.Qualifications:Strong customer service skills with a focus on satisfaction and exceeding expectations.Ability to handle and resolve problems efficiently using established guidelines and innovative solutions when necessary.Flexible and adaptable, able to thrive in a dynamic and constantly changing environment.Excellent communication skills and a positive attitude.Benefits:Attractive Relocation package Competitive salary with bonuses based on performance.Opportunity to work with a renowned company in Lisbon.Permanent contract upon successful completion of the trial period.Medical and dental insuranceLanguage:Italian (C1-C2) + English (C1)Location:Lisbon, Portugal

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