It Support Specialist
3 semanas atrás
DESCRIPTION We are looking for a skilled and driven IT Support Specialist to join the Nexar team. In this position, you will be responsible for providing technical support to all our employees and collaborators, troubleshooting varied IT-related issues, and ensuring the smooth operation of our technology systems. As the first point of contact for all IT topics, you will play a crucial role in resolving hardware, software, and network issues, contributing to the overall efficiency of our day-to-day operations. Overall, the role requires a combination of technical proficiency, problem-solving skills, and the ability to communicate effectively with users to ensure smooth IT operations and support.
RESPONSIBILITIESOnboarding and Offboarding: Set up and configure equipment and user accounts during on- and off-boarding of new hires and existing employees.Provide Technical Support: Respond to all requests for technical assistance (in person, via phone, Slack & email).System Maintenance and Monitoring: Monitor equipment, services, and infrastructure; perform regular updates and patches to ensure security and reliability.Troubleshooting: Diagnose and troubleshoot hardware and software problems, including desktops, laptops, printers, network connections, and other peripherals.Documentation: Maintain accurate records of IT assets, configurations, and user profiles; create and update technical documentation and user guides.Vendor Coordination: Liaise with external vendors for hardware repairs, software support, and service agreements; manage warranty and service contract renewals.Continuous Improvement: Stay updated on the latest technology trends and best practices; recommend improvements to IT processes and infrastructure to enhance efficiency and effectiveness.Training: Provide basic training and support to end-users on IT systems, software, and best practices to improve user productivity.REQUIREMENTSTechnical skills & qualifications: 2+ years as a Help Desk/IT Support Specialist.Proficient in troubleshooting hardware and software (desktops, laptops, printers, OS, office suites).Understanding of TCP/IP, DNS, VPNs, and network troubleshooting.Knowledge of cloud services (AWS, Google Workspace), SSO, and provisioning.Experience with MacOS admin tasks, MDM, and EDM (JumpCloud, JAMF).Skilled in end-user support for desktop apps (browsers, Office apps) on Mac OS and Linux.Basic understanding of cybersecurity (antivirus, firewalls, secure passwords).BA in STEM or related field; relevant certifications or equivalent experience.People skills & traits: Ability to manage multiple tasks and requests and prioritize effectively in a fast-paced environment.Strong customer service focus with excellent problem-solving skills.Strong verbal and written communication skills.Independent and resourceful in finding creative solutions.WHAT WE OFFERThe chance to have a meaningful and positive impact on roads and cities' safety.Flexibility - in schedule, work location, benefits.Competitive compensation.A fast-paced work environment full of kind, smart, and highly driven people.Great professional and personal growth opportunities.Regular team-building events and well-being initiatives/facilities.WHO WE AREOur mission is to create the technology that will make driving and cities better and safer. Nexar-powered dash cams enable new vision-based applications for better driving. When drivers pair Nexar-powered dash cams with the Nexar app, they join a network that powers new applications for driving and seeing the world.
Using anonymous, aggregated data captured from this network, Nexar has developed a portfolio of vision-based data services for public and private sector partners to make roads safer and more efficient. For automotive companies, dash cams are a gateway to a new era of connected services and new killer apps for drivers, from finding a parking spot to vision-based services.
That's where you get into the picture. We are looking for smart, passionate, and mission-driven people who are capable of leading company-wide efforts to help execute the huge opportunity in front of us.
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IT Specialist
Há 3 dias
Porto, Portugal Readiness IT Tempo inteiroWe're currently seeking an IT Specialist to join our IT Management Team at ReadinessIT. If you're passionate about learning, possess excellent communication skills, and are dedicated to driving the professional growth of our team members, then your career journey could kick off right here.RequisitosResponsibilities include: - Supporting Linux, Windows, and...
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IT Specialist
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Porto, Portugal Readiness IT Tempo inteiroWe're currently seeking an IT Specialist to join our IT Management Team at ReadinessIT. If you're passionate about learning, possess excellent communication skills, and are dedicated to driving the professional growth of our team members, then your career journey could kick off right here.RequisitosResponsibilities include: - Supporting Linux, Windows, and...
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It Support Specialist
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Porto, Portugal Nexar Tempo inteiro.DESCRIPTION We are looking for a skilled and driven IT Support Specialist to join the Nexar team. In this position, you will be responsible for providing technical support to all our employees and collaborators, troubleshooting varied IT-related issues, and ensuring the smooth operation of our technology systems. As the first point of contact for all IT...
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IT Support Specialist
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Porto, Portugal Nexar Tempo inteiro**DESCRIPTION** We are looking for a skilled and driven IT Support Specialist to join the Nexar team.In this position, you will be responsible for providing technical support to all our employees and collaborators, troubleshooting varied IT-related issues, and ensuring the smooth operation of our technology systems.As the first point of contact for all IT...
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It Support Specialist
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Porto, Portugal Nexar Tempo inteiro.DESCRIPTIONWe are looking for a skilled and driven IT Support Specialist to join the Nexar team. In this position, you will be responsible for providing technical support to all our employees and collaborators, troubleshooting varied IT-related issues, and ensuring the smooth operation of our technology systems. As the first point of contact for all IT...
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It Support Specialist
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Porto, Portugal Nexar Tempo inteiroDESCRIPTIONWe are looking for a skilled and driven IT Support Specialist to join the Nexar team. In this position, you will be responsible for providing technical support to all our employees and collaborators, troubleshooting varied IT-related issues, and ensuring the smooth operation of our technology systems. As the first point of contact for all IT...
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