German Customer Advisor
Há 7 dias
Cross Border Talents is thrilled to announce an exciting opportunity for native or fluent German speakers We`re hiring Customer Advisors for our partner BPO company to work on an exclusive technical project for a well-known search engine company (yes, that one ).
Location: Lisbon, Portugal
Start Date: January 8, 2025
Schedule: Rotational 40 hours/week
Monday to Friday: 08:00 AM 08:00 PMSaturday & Sunday: 08:00 AM 05:00 PMDays Off: 2 rotational days
Workplace: On-Site
Contract Type: CDD, 6 months Why This Role is for You: Be part of a project powered by a global tech leader at the forefront of innovation.Use your native-level German skills to assist and connect with international customers.Solve technical queries, empower users, and deliver outstanding customer experiences in a dynamic and fast-paced environment. What You Bring to the Table: Language Proficiency: German at a native or C2 level and English at a B2 level or higher.Tech Savviness: Passion for technology and an ability to troubleshoot effectively.Empathy & Professionalism: Patience and understanding to provide top-notch customer service.Adaptability: Comfortable with rotational shifts and dynamic workflows. Your Package & Perks: Base Salary: 1,100 EUR (14 payments/year)Performance Bonus: Up to 120 EUR/month for meeting KPIsComplexity Bonus: 135 EUR/month for mastering technical processesMeal Allowance: 7.23 EUR/dayTransport Allowance: 20 EUR/monthHealth Insurance: Coverage from Day 1 (free after 6 months). Perks of Joining the Team: A Gateway to the Tech World: Work with cutting-edge technology and become part of a world-renowned brand's customer support initiative.International Environment: Collaborate in a diverse, multicultural team where your German expertise will shine.Career Progression: Secure long-term roles based on performance and dedication.Vibrant Lisbon: Live and work in one of Europe's most exciting cities, buzzing with culture, sunshine, and opportunities Are You a German Speaker Ready for a Challenge?
Don't miss this chance to kickstart your career in one of the world's most exciting projects. Apply now and let's grow together
Relocation Support:
- Reimbursement of Airfare at the end of the 6th month of the contract - up to 400€ in Economy class
- Relocation from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utility bills included (discounted directly from the payslip)
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