Gaming Support Specialist With Italian
Há 5 dias
Are you passionate about video games and helping others? Here's a great opportunity to transform your passion into a career in multicultural environment
As Player Support Specialist for the globally renowned Video Gaming Brand, you will provide professional technical support service to Consoles, Account Management Issues in Italianand English , both oral and written.
The project starts on July 15, 2024. Initial 15-day paid training period will be provided.
Your Responsibilities as Gamer Support Agent:
Customer advice by telephone, email and chat;
Help customers with payment issues;
Support for using company's products, installing and synchronizing software and devices;
Effective assistance and advice when purchasing company gaming products
Contract: temporary 1 year contract, extendable; becomes a permanent contract after 2 years of continuous employment
Working hours: 40 Hours per week (8 hours per day with an additional lunch break hour).
Requirements:
Native Italianspeaker withEnglish (B2). Should be good both in speaking AND in writing.
Residing or willing to move to Lisbon for this role
Authorisation to work in Portugal : you have a EU member state citizenship ora Portuguese Residence Permit
Interest and experience in gaming is a must
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