Dutch Customer Support Guest
2 meses atrás
Reference: COLIAbout Lisbon: Lisbon is known for its picturesque neighborhoods, such as Alfama and Bairro Alto, where charming narrow streets, colorful tiles, and lively local markets create an enchanting atmosphere. The city is also surrounded by stunning beaches and natural parks, offering opportunities for outdoor activities. With excellent public transportation systems and a bike-friendly environment, getting around Lisbon is convenient and eco-friendly.*You need an EU passport to apply*Click here to read more about moving to Portugal.We offer: Health Insurance & Life Insurance & Family Plan (Spouse and Children) Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit) Meal allowance: 7.63 € per day of work, paid in 11 instances on a meal cardPerformance bonuses Development opportunities (move to another project, team leader, quality analyst, HR department) Social events About the company:Our client helps companies modernize technology, reinvent processes, and transform experiences, and in this project they are looking to hire a senior customer support agent for the biggest and most famous online video platform in the worldYour primary purpose is to respond to customers' B2C and B2B inquiries via phone, email, or chat. You will need to identify the customer's problem, troubleshoot to find a solution, document your actions, and categorize potential errors. It's a job function where you have many balls in the air, so you need to be able to manage that. It will also be advantageous if you have some knowledge of video streaming, as our client is considered the most well-known platform.The job:As a Customer Support Guest you will work by Email and phone tomanage Reservations(Requests & Complaints, e.g. date change, cancellation, refund process. You will be their first point of contact and it is therefore important that you like to speak to people and have an understanding of the frustrations some clients might present whey first get through to you.We are therefore looking for people who have a lot of empathy, patience and who are good at talking. You will be speaking Dutch, but a good level of English is also required.Your qualifications: You speak Dutch at a native level and you are fluent in English (B2). Experience in customer care is an advantage but not a must. Experience in the travel industry is also a plus. You have a good understanding and level of computer handling skills. Excellent problem solving skills with the capability of research and identification of the right information. You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.If you have any questions about the position, please feel free to send an email to ******. They are currently seeking a new employee to assist with answering incoming calls.
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Dutch Customer Support Guest
2 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiro.Reference: COLI About Lisbon: Lisbon is known for its picturesque neighborhoods, such as Alfama and Bairro Alto, where charming narrow streets, colorful tiles, and lively local markets create an enchanting atmosphere. The city is also surrounded by stunning beaches and natural parks, offering opportunities for outdoor activities. With excellent public...
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Dutch Customer Support Guest
4 semanas atrás
Lisboa, Portugal Customer Labs Tempo inteiro.Reference: COLIAbout Lisbon: Lisbon is known for its picturesque neighborhoods, such as Alfama and Bairro Alto, where charming narrow streets, colorful tiles, and lively local markets create an enchanting atmosphere. The city is also surrounded by stunning beaches and natural parks, offering opportunities for outdoor activities. With excellent public...
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Dutch Customer Support Guest
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Dutch Speaking Customer Support
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Dutch Speaking Customer Support
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Lisboa, Portugal Customer Labs Tempo inteiroReference: COLIWe offer Health Insurance & Life Insurance & Family Plan (Spouse and Children) Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit) Meal allowance: 7.63 € per day of work, paid in 11 instances on a...
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Dutch Speaking Customer Support
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Lisboa, Portugal Customer Labs Tempo inteiroReference: COLI We offer Health Insurance & Life Insurance & Family Plan (Spouse and Children) Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit) Meal allowance: 7.63 € per day of work, paid in 11 instances on a...
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Dutch Speaking Customer Support
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Lisboa, Portugal Customer Labs Tempo inteiroReference: COLILisbon is known for its picturesque neighborhoods, such as Alfama and Bairro Alto, where charming narrow streets, colorful tiles, and lively local markets create an enchanting atmosphere. The city is also surrounded by stunning beaches and natural parks, offering opportunities for outdoor activities. With excellent public transportation...
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Customer Support Specialist
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Customer Support Specialist
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Dutch Customer Support Guest
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Lisboa, Portugal Job Squad Tempo inteiroReference: COLIAbout Lisbon:Lisbon is known for its picturesque neighborhoods, such as Alfama and Bairro Alto, where charming narrow streets, colorful tiles, and lively local markets create an enchanting atmosphere. The city is also surrounded by stunning beaches and natural parks, offering opportunities for outdoor activities. With excellent public...
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Dutch Customer Support Guest
Há 6 dias
Lisboa, Portugal Job Squad Tempo inteiroReference: COLI About Lisbon: Lisbon is known for its picturesque neighborhoods, such as Alfama and Bairro Alto, where charming narrow streets, colorful tiles, and lively local markets create an enchanting atmosphere. The city is also surrounded by stunning beaches and natural parks, offering opportunities for outdoor activities. With excellent public...
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Dutch Speaking Customer Support
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Dutch Customer Support Guest
Há 4 dias
Lisboa, Portugal Job Squad Tempo inteiroReference: COLIAbout Lisbon:Lisbon is known for its picturesque neighborhoods, such as Alfama and Bairro Alto, where charming narrow streets, colorful tiles, and lively local markets create an enchanting atmosphere. The city is also surrounded by stunning beaches and natural parks, offering opportunities for outdoor activities. With excellent public...
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Dutch Speaking Customer Support
2 semanas atrás
Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroReference: COLIWe offer Health Insurance & Life Insurance & Family Plan (Spouse and Children)Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit)Meal allowance: 7.63 € per day of work, paid in 11 instances on a...
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Dutch Customer Support
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Lisboa, Portugal Careerxtra Tempo inteiro**Job Title: Dutch-Speaking Customer Support Representative** **Location: Lisbon, Portugal** We are currently expanding our team and looking for talented individuals to join us in our modern office in Lisbon, Portugal. **Position Overview**: As a Dutch-Speaking Customer Support Representative, you will play a crucial role in providing top-notch assistance...
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Customer Support Specialist
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Dutch Inbound Customer Support Agent In Lisbon
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Dutch Inbound Customer Support Agent In Lisbon
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Lisboa, Portugal Customer Labs Tempo inteiroReference: MALI - (Booking)About LisbonLisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a...
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Lisboa, Portugal Customer Labs Tempo inteiroAbout Lisbon Lisbon is Portugal's hilly, coastal capital city. The view of the imposing São Jorge Castle encompasses the old city's pastel-colored buildings, Tagus Estuary, and Ponte 25 de Abril suspension bridge. Nearby, the National Azulejo Museum displays five centuries of decorative ceramic tiles. Just outside Lisbon is a string of Atlantic beaches,...
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Dutch Speaking Customer Support
4 meses atrás
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