Service Representative

Há 1 mês


Lisboa, Portugal Minacs Tempo inteiro

Service Representative (European Portuguese-speaking) - Technical Project Experience the power of a game-changing career
Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.
If you're looking to grow and be inspired, as a Technical Service Representative in Oeiras - Taguspark, Portugal (On-Site) you will ensure that performance goals are met across all operations, fulfilling client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
What you will do in this role
As a Technical Service Representative, you will:
Handle Air Conditioner contacts by phone
Manage complaints (VOC Management)
Drive NPS
Propose maintenance and warranty extension for particular AC products
Control requests for specific AC products and provide simple proposals to analyze the product
Manage installations coming through the Online Store channel
Concentrix is a great match if you:
Have a high level of European Portuguese (written and oral)
Have relevant experience as an Air Conditioning technician or assistant AC technician (is a plus)
Have proficient PC skills
Have excellent communication skills (ability to communicate technical issues in non-technical terms)
Have the ability to operate in high-pressure situations
What's in it for you
In this role, we offer benefits that help you support your unique lifestyle:
Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
Competitive salary and performance bonus
Location in Oeiras - Taguspark , Portugal
Modern facilities in our client's premises
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses, and language classes
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal-opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
Eligibility to work
In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.

#J-18808-Ljbffr



  • Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    Job Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...

  • Customer Service Ambassador

    3 semanas atrás


    Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiro

    Job Overview: We are seeking a highly skilled Customer Service Representative to join our team at Interstate Ac Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various communication channels.


  • Lisboa, Lisboa, Portugal Get The Job Tempo inteiro

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing support via phone, email, and chat.Responsibilities:* Provide exceptional customer service and support* Handle customer...


  • Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Sales Representative - Serviços Dentários  (m/f)Referencia: JN -******** Adicionado em 30.10.2024 Sobre os nossos clientes Empresa em crescimento no Setor Dentário. Descriçao da oferta O noos cliente pretende reforçar a sua equipa comercial com um Sales Representative com experiência na área dentária. Principais responsabilidades Identificação...


  • Lisboa, Lisboa, Portugal Get The Job Tempo inteiro

    Join Our TeamCustomer Service RepresentativeWe are looking for a talented Customer Service Representative to join our team. As a key member of our contact center, you will be the first point of contact for our customers, providing support and resolving their queries in a timely and efficient manner.Key Responsibilities:Respond to customer inquiries via...


  • Lisboa, Lisboa, Portugal Speakit Tempo inteiro

    About the Role: We're seeking a highly skilled Customer Service Representative to join our team at Speakit. As a Customer Service Representative, you'll be the face of our company, providing top-notch support to our clients. Your primary responsibility will be to respond to customer inquiries and resolve any issues that may arise in a timely and professional...


  • Lisboa, Lisboa, Portugal Snaphunt Tempo inteiro

    Job SummaryWe are seeking a highly skilled and dedicated Customer Service Representative to join our team in Copenhagen, Denmark. As a key member of our multilingual recruitment company, you will be responsible for providing exceptional customer support to clients across Europe.


  • Lisboa, Lisboa, Portugal Job Squad Tempo inteiro

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Job Squad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced environment.About the RoleThe ideal candidate will have excellent communication skills in German and English, strong...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    Job Title: German Customer Service RepresentativeAbout the Role: We are seeking a highly skilled German speaking customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer support to our clients, resolving their issues, and ensuring their satisfaction.Key...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    French Customer Service Representative Job DescriptionWe are looking for a highly motivated and detail-oriented French Customer Service Representative to join our team. As a French Customer Service Representative, you will be responsible for providing excellent customer service to our clients in French, resolving customer complaints, and handling customer...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service Role OverviewWe are seeking a motivated Customer Service Representative to join our team in Lisbon. As a representative, you will be responsible for providing excellent customer service via social media, supporting customers with product information, and processing warranty cases.Key ResponsibilitiesProvide customer service via social...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Salt, a leading telecommunications provider with a global presence. As a Customer Service Representative, you will be responsible for providing world-class service to our customers, resolving issues, and ensuring high levels of customer satisfaction.Key...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Blu Selection. As a key member of our client service team, you will be responsible for providing exceptional customer service and support to our clients in Portugal.ResponsibilitiesProvide professional customer service solutions to clients over the...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Job Description: We are seeking a highly skilled and multilingual Sales and Service Representative to join our team in Lisbon, Portugal. As a representative of our client, a global outsourcing partner, you will be responsible for providing exceptional customer service and sales support to clients via phone, email, and live chat.


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job SummaryWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at Cross Border Talents. As a Customer Service Representative, you will be the first point of contact for our clients, providing excellent customer service and support via phone, chat, and email.Key ResponsibilitiesAssist clients with inquiries and...

  • Sales Representative

    4 meses atrás


    Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Empresa em crescimento no Setor Dentário. O noos cliente pretende reforçar a sua equipa comercial com um Sales Representative com experiência na área dentária. Principais responsabilidades Identificação das necessidades dos clientes; Demonstração remota ou presencial dos produtos/serviços do portefólio; Criação e discussão de propostas;...


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    **Customer Service Representative French**Are you looking to grow your career in customer service? We are seeking a French speaking customer service representative to join our team at Adecco. In this role, you will be the first point of contact for our customers, providing exceptional service and support. **Key Responsibilities**Answering customer calls and...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Job Summary: We are seeking a highly skilled and customer-focused customer service representative to join our team at Teleperformance Portugal. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly skilled Customer Service Representative to join our team at Cross Border Talents in Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients from various backgrounds.Location: Porto or Lisbon, Portugal (with relocation assistance)About the Role:The ideal candidate...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    Italian Customer Service Representative JobAre you fluent in Italian and passionate about delivering exceptional customer experiences?We are seeking an Italian Customer Service Representative to join our team in Athens, Greece. As a customer-facing representative, you will be responsible for providing timely and effective support to our clients in their...