Information Technology Manager
Há 7 dias
Company Description Blue&Green Hotels is a brand that prioritizes people, moments, and experiences in harmony with nature and tradition.
They create magical places and unforgettable moments, offering an intimate atmosphere that ensures each visit is a remarkable experience.
Role Description This is a
- time
- site role based in Lisbon for an Information Technology Manager.
The IT Manager will be responsible for overseeing the IT department, managing IT projects, maintaining systems and networks, and ensuring data security and compliance.
Responsibilities Manage and maintain the IT infrastructure, including servers, networks, and communication systems;Monitor and perform preventive maintenance on all IT systems to ensure optimal performance;Provide timely and effective technical support to users, operational staff, and guests, resolving any IT-related issues promptly;Liaise with and supervise external IT service providers, ensuring that their services meet standards and requirements;Implement and manage IT security protocols to protect the hotel's data and systems from cyber threats;Install, configure, and maintain software applications, ensuring that they meet operational needs;Maintain and troubleshoot the hotel's wired and wireless networks, including structured cabling systems (UTP-FIBER);Report possible IT upgrades or new technologies to improve operations and guest services;Ensure that all IT systems comply with company standards, regulations, and policies;Provide training on the use of IT systems and software, promoting best practices in the efficient use of technology and cybersecurity awareness.Qualifications Technical skills in network management, system administration, and cybersecurity;Experience in project management and IT infrastructure planning;Proficiency in managing and troubleshooting operating systems (e.g., Windows 10/11, Windows Server), Office 365, CCTV systems, Opera PMS/Simphony POS, and other hospitality management software such as NONIUS IPTV solution, CONCEPT system, Infraspeak, Assa Abloy/Visionline;Strong knowledge of LAN Network/Server Support administration, AD/DC, and IT infrastructure;Ability to manage IT projects, including system upgrades, installations, and migrations;Ability to manage and control the application of the annual IT budget for each asset;Flexibility to travel on a schedule and to be on standby for emergencies;Proven experience in IT management, preferably in the hospitality sector (valued);Knowledge of cloud computing and virtualization technologies;Strong problem-solving and analytical skills;Excellent communication and leadership abilities;Bachelor's degree in Computer Science, Information Technology, or related field;Relevant certifications such as CISSP, CCNP, or PMP are a plus.
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