Claim Manager Portugal

2 semanas atrás


Lisboa, Lisboa, Portugal American International Group Tempo inteiro

.Join us as a Senior Claims Adjuster to take on key responsibilities within a world-class claims function.Make your mark in ClaimsOur Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience.
Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.To handle PSR (Property and Specialty Risks) and Financial Lines Business portfolio of claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.
Provide a high standard of customer service and adherence to legal and regulatory requirements.How you will create an impactManaging complex claims handling enquiry; coverage determination,quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service.Work with Team Manager/Senior Adjuster to ensure effective vendor and litigation management on Complex claims within a personal allocation.Internal stakeholder communication where required.Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes.Contribute to maintenance of best practice procedures for (LoB) Complex claims, consistent with global best practice.Demonstrate a technical claims competence for handling moderate to complex claims.Handle complex claims allocated within agreed level of authority limit.What you'll need to succeedClaim Manager with experience in insurance, in Property and Financial Lines Claims departments.Business Administration, Economics or Law degree.Fluent in English.Experienced in stakeholder management, both internal (underwriting, distribution, actuarial, finance and executive management) and external (brokers and clients).Experience in conducting technical claims audits and effectively following.Knowledge of legal / regulatory and procedural requirements.Result driven.Capacity to work in an industry changing landscape.Attention to detail.Good time management and prioritization skills.Ready to take your career to the next level?
We would love to hear from you.At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.Reimagining insurance to make a bigger difference to the worldAmerican International Group, Inc



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