Package Center Supervisor

2 meses atrás

Leiria, Portugal Phiture Tempo inteiro

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary:

Are you ready to exceed customer service and quality objectives? Are you capable of spotting possibilities for improvement and also training your colleagues on how to improve? Do you think you can achieve operational excellence? Then we are looking for you We are constantly working to remain the best service provider in the industry. To remain the best, we need talented, motivated and brilliant people. UPS is looking for a package center supervisor with forward thinking, analytical and communication skills. This is not a job for anyone; we are looking for a special character… we are looking for YOU

What would your day to day be like?

You do consistent follow up on monthly performance goals to track and evaluate service objectives;You analyze performance metrics to ensure service processes and procedures support business objectives;You analyze performance trends to determine areas for improvement and raise performance expectations where appropriate;You gather performance trend data for senior management to determine improvement areas and raise expectations where appropriate;You maintain and update Operational Excellence databases to ensure the availability of best practices and service trends for department personnel;You develop weekly service reports to inform senior management of service levels;You conduct service trend analyses to determine the best service improvement strategies;You provide ongoing feedback and support to OPS Managers to improve performance.What we offer?

Competitive salary + bonusContinuous training.A varied job with potential for growth.What do we expect from you?

A high level of English is essential;Bachelor's degree essential.Resolutive leader capable of solving routine changes in operations;Business mindset with the desire to always improve anything that comes in your path;A proactive attitude and flexibility are required.Excellent organizational skills with great attention to detail.Strong communication, management skills and effective presentations;Previous experience leading teams;Change agility: quick learning from successes and failures and adaptability to change in uncertain situations;Up for a challengeHow We Recruit

At UPS, equal opportunity, fair treatment and an inclusive work environment are of the utmost importance. We are committed to a policy of fair treatment of people, selection, training, promotion and compensation based on merit, experience and other job-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation, or gender identity.

A Little About Our Business

Founded in 1907 as a courier company in the United States, UPS has grown into a global company with one of the world's most recognized and admired brands. We have grown into the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of merchandise, funds and information in more than 200 countries and territories around the world.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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