Turkish-Speaking Customer Support Representative

2 meses atrás


Lisboa, Portugal Careerxtra Tempo inteiro

Turkish-Speaking Customer Support Representative Turkish-Speaking Customer Support Representative Job Title: Turkish-Speaking Customer Support Representative

Location: Lisbon, Portugal

Job Type: Full-time, On-site

Job Overview

As a Customer Support Representative, you will be responsible for providing excellent support to Turkish-speaking customers, handling inquiries, resolving issues, and ensuring a high level of customer satisfaction. You will work closely with a dynamic team and will be key in representing the company's commitment to providing outstanding customer experiences.

Key Responsibilities

Responding to customer inquiries via email, phone, and chat in Turkish
Identifying and resolving customer issues in a timely and effective manner
Providing product information, technical support, and troubleshooting solutions
Maintaining detailed records of customer interactions and issues
Collaborating with team members and escalating complex issues as needed
Ensuring compliance with company policies and procedures

Requirements

Fluency in Turkish (written and spoken)
Proficiency in English (B2 level or higher)
Excellent communication and interpersonal skills
Previous customer service experience is an advantage
Ability to work in a fast-paced environment and manage multiple tasks
Strong problem-solving skills and a customer-centric approach
Applicants must possess the necessary documentation to reside and work in Portugal

What We Offer

Competitive salary
Health insurance and other benefits
Opportunity for professional growth within an international environment
A supportive and collaborative work culture
Training and continuous learning opportunities

If you are passionate about customer service and meet the requirements, we would love to hear from you.

Skills: customer,customer support,customer service,turkish,b2
Nível de experiência Assistente
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