Sales Operations Analyst

Há 6 dias


Lisboa, Lisboa, Portugal Iterable Tempo inteiro

Iterable is a leading AI-powered customer engagement platform that empowers organizations to create dynamic, individualized experiences at scale. Our platform activates customer data, designs seamless cross-channel interactions, and optimizes engagement—all with enterprise-grade security and compliance.
We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. Our extraordinary people bring our core values—Trust, Growth Mindset, Balance, and Humility—to life.
We have a global presence with offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide. We welcome candidates from all backgrounds and encourage you to apply.
Sales Operations Analyst RoleYou will play a pivotal role in analyzing and optimizing our revenue processes, including those related to New Business revenue, SDR and partnerships operations, and ensuring data-driven decision-making.
This role requires strong proficiency in SQL and data visualization tools such as Power BI, Sigma, or Tableau. The ideal candidate will have a passion for data analysis, a keen eye for detail, and the ability to translate data insights into actionable recommendations.
Main Responsibilities:Salesforce Administration & Optimization: Manage and maintain Salesforce CRM, including user management, workflow automation, reporting, dashboards, and data integrity.Process Optimization: Identify bottlenecks in sales and revenue processes, recommend improvements, and implement automation to increase efficiency.Reporting & Analytics: Build reports and dashboards to track key revenue and sales performance metrics, providing actionable insights to stakeholders.Data Management: Ensure CRM data accuracy and hygiene, including deduplication, enrichment, and compliance with internal data policies.Cross-Functional Collaboration: Work closely with Sales, Marketing, Finance, and Customer Success teams to align processes and ensure a seamless revenue flow.Forecasting & Pipeline Management: Support sales leadership with pipeline analysis, forecasting, and territory planning to drive revenue predictability.Tool Management & Integrations: Assist in the evaluation, implementation, and integration of new tools and technologies to enhance revenue operations.Qualifications & Experience:2+ years of experience in Revenue Operations, Sales Operations, or Business Operations within a SaaS or B2B environment.Strong Salesforce experience (Sales Cloud, CPQ, reporting, and automation); Salesforce Administrator certification is a plus.Proficiency in data analysis and reporting tools (Excel, Google Sheets, Tableau, Looker, or similar BI tools).Experience with revenue tech stack tools such as Gong, Outreach, ZoomInfo, LeanData, Clari, and Marketo is a plus.Ability to translate business needs into technical solutions, with a strong focus on scalability and automation.Detail-oriented with excellent problem-solving skills and a proactive mindset.Strong communication skills and ability to collaborate effectively across teams.Why Join Us?Impact: Play a key role in optimizing revenue processes for a high-growth company.Growth: Opportunity to develop and expand your expertise in revenue operations, analytics, and process automation.Culture: Be part of a collaborative, fast-paced, and innovative work environment.Global Team: Work with talented professionals across different regions while being based in Lisbon.Perks & Benefits:Competitive salaries & meaningful equityPrivate Medical InsuranceLife/Risk AssuranceMeal Allowance: 8.55€ per dayBalance Days (additional paid holidays)Paid Annual Leave (22 days)Paid Sabbatical (after 4 years tenure)Initial laptop workstation setupTeleworking Allowance



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