Network Support Agent

4 semanas atrás

Lisboa, Portugal Habetz Network Of Northwestern Mutual Tempo inteiro

Position: Network Support Agent (Czech) Location: onsite in Lisbon, Portugal Employment type: Permanent Ideal job for candidates that have an experience working for a Telecom company in the fixed-line process for any of the following global Telecom clients across the globe. If you've handled customer issues related to Broadband/Fibre Provisioning, No-Connectivity, Wireless, Slow-Speed issues, you'll have a good rewarding career on the Network-side of how customers consume Internet and Data & Voice Services DUTIES AND RESPONSIBILITIES: Review and verify client's access and circuit orders by performing network checks, site readiness, and component testing to ensure accuracy and alignment with customer orders Manage and document all checks, tasks, and escalations to ensure on-time delivery and resolution, including handling exceptions and providing updates via phone, email, and tickets Track and resolve third-party access provider activities, milestones, and escalations while coordinating with local field technicians, vendors, and Telco providers for testing, installation, and activation Conduct standard testing based on product type, troubleshoot, document, and resolve issues, and certify end-to-end services Provide weekly performance summaries to improve turnaround and support escalated cases from Network Field Operations or customers. REQUIREMENTS: Customer-facing experience with strong knowledge of telecommunications and experience working with tech / telecommunications industry Proficiency in Czech and English (C1) Basic understanding of networking infrastructure (hubs, switches, routers, mainly Layer 1 & 2) Excellent task management skills, including attention to detail, ability to follow instructions, organize follow-up tasks, and document actions Proficient in coordinating with others to ensure task completion Strong computer skills, with experience navigating multiple applications Minimum 1 year experience in same / similar roles BENEFITS: Permanent contract Competitive salary Private health and life insurance from day one in the company Working hours: Monday to Friday Meal allowance on card/voucher. #J-18808-Ljbffr

  • Network Support Agent

    4 semanas atrás

    Lisboa, Portugal Habetz Network Of Northwestern Mutual Tempo inteiro

    Position: Network Support Agent Location: Lisbon, PortugalEmployment type: PermanentIdeal job for candidates that have an experience working for a Telecom company in the fixed-line process for any of the following global Telecom clients across the globe. If you've handled customer issues related to Broadband/Fibre Provisioning, No-Connectivity, Wireless,...

  • Network Support Agent

    4 semanas atrás

    Lisboa, Portugal Habetz Network Of Northwestern Mutual Tempo inteiro

    Position: Network Support Agent Location: Lisbon, Portugal Employment type: Permanent Ideal job for candidates that have an experience working for a Telecom company in the fixed-line process for any of the following global Telecom clients across the globe. If you've handled customer issues related to Broadband/Fibre Provisioning, No-Connectivity, Wireless,...

  • Network Support Agent

    4 semanas atrás

    Lisboa, Portugal Habetz Network Of Northwestern Mutual Tempo inteiro

    Position: Network Support Agent Location: Lisbon, Portugal Employment type: Permanent Ideal job for candidates that have an experience working for a Telecom company in the fixed-line process for any of the following global Telecom clients across the globe. If you've handled customer issues related to Broadband/Fibre Provisioning, No-Connectivity, Wireless,...

  • Network Support Agent

    4 semanas atrás

    Lisboa, Portugal Habetz Network Of Northwestern Mutual Tempo inteiro

    Position: Network Support Agent Location: Lisbon, Portugal Employment type: Permanent Ideal job for candidates that have an experience working for a Telecom company in the fixed-line process for any of the following global Telecom clients across the globe. If you've handled customer issues related to Broadband/Fibre Provisioning, No-Connectivity, Wireless,...

  • Network Support Agent

    4 semanas atrás

    Lisboa, Portugal Habetz Network Of Northwestern Mutual Tempo inteiro

    Position: Network Support Agent Location: Lisbon, PortugalEmployment type: PermanentIdeal job for candidates that have an experience working for a Telecom company in the fixed-line process for any of the following global Telecom clients across the globe. If you've handled customer issues related to Broadband/Fibre Provisioning, No-Connectivity, Wireless,...

  • Network Support Agent

    4 semanas atrás

    Lisboa, Portugal Habetz Network Of Northwestern Mutual Tempo inteiro

    Position: Network Support Agent (Czech) Location: onsite in Lisbon, PortugalEmployment type: PermanentIdeal job for candidates that have an experience working for a Telecom company in the fixed-line process for any of the following global Telecom clients across the globe. If you've handled customer issues related to Broadband/Fibre Provisioning,...

  • Network Support Agent

    Há 1 mês

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...

  • Network Support Agent

    Há 1 mês

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...

  • Network Support Agent

    Há 1 mês

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...

  • Network Support Agent

    Há 1 mês

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...

  • Network Support Agent

    Há 1 mês

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...

  • Network Support Agent

    Há 1 mês

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...

  • Network Support Agent

    4 semanas atrás

    Lisboa, Portugal Toptalent Tempo inteiro

    Position: Network Support Agent (German)Location: onsite in Lisbon, PortugalEmployment type: Permanent.DUTIES AND RESPONSIBILITIES:Review and verify client's access and circuit orders by performing network checks, site readiness, and component testing to ensure accuracy and alignment with customer orders.Manage and document all checks, tasks, and escalations...

  • Network Support Agent

    Há 1 mês

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...

  • Network Support Agent

    Há 1 mês

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...

  • Network Support Agent

    Há 1 mês

    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...

  • Network Support Agent

    Há 1 mês

    Lisboa, Portugal Salve.Inno Consulting Tempo inteiro

    Bringing a personalized approach to connecting exceptional talent with unique opportunities.Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs.Collaboration builds a stronger,  more successful future – one strategic hire at a time.Join Our Team as a...

  • Network Support Agent

    Há 1 mês

    Lisboa, Portugal Salve.Inno Consulting Tempo inteiro

    Bringing a personalized approach to connecting exceptional talent with unique opportunities.Specializing in recruitment for diverse roles, leveraging extensive experience and innovative strategies to find the perfect match for any business needs.Collaboration builds a stronger,  more successful future – one strategic hire at a time.Join Our Team as a...

  • Network Support Agent

    Há 1 mês

    Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every...

  • Network Support Agent

    4 semanas atrás

    Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every...