English + Arabic Team Manager For Financial Software Company
Há 21 horas
English + Arabic Team Manager for Financial Software Company - Porto, PortugalWe are looking for a talented and accomplished Team Manager to be responsible for supervising an assigned team to meet or exceed client/corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job.
As a Team Leader in this project, your daily responsibilities will include:
Apply a process of continuous review and proactive management of absenteeism and attrition for all Advisors in the team, ensuring return to work and exit interviews are completed.Continually review and monitor work performance of all Advisors against agreed KPI's, instigating appropriate corrective action, using performance management tools, to manage any shortfall.Undertake formal quarterly performance reviews and 1:1 monthly meetings with each Advisor, ensuring objectives are continuously reviewed and linked to business KPI's.Ensure Advisors are recognized and rewarded for outstanding achievements/performance in line with company mission and values.Provide clear direction and guidance to ensure consistent achievement of key performance metrics.Facilitate a culture of open and honest 2 way communication, ensuring key messages are cascaded to all team members, encouraging feedback and sharing of ideas and best practice.Maintain an environment which supports the spirit of teamwork, where Advisors are committed, loyal and take pride in working for the company; ensure actions from employee satisfaction survey are implemented and continuously reviewed.Coach, develop and motivate Advisors by providing the skills and knowledge to perform their job, together with opportunities for skills expansion and career development.Continuously monitor Advisor calls in line with CLOE, either via deskside or remote monitoring, across a sample of transaction types, ensuring performance metrics are consistently achieved.Ensure accurate and timely communication of any client/campaign issues to Operations Manager.Ensure appropriate actions are taken to improve client satisfaction survey scores.To succeed in the role, you will need to have:
Advanced level of English (mandatory)Advanced level of Arabic (mandatory)Computer literate – word and excel intermediate levelEvidence of effective interpersonal, coaching, and leadership skills.Excellent telephone, keyboard, verbal and written communication skills.Good numeric and verbal reasoning skills.Effective time management.Ability to organize and prioritize, set priorities and multi-task.People orientedAn element of gravitasExperience with policy workEarly adopter of technologyDependable, reliable and able to perform duties with minimum supervisionAbility to interact positively with staff at all levelsBe a local candidate or willing to relocate to Porto, PortugalAvailability to work Hybrid Model from Porto Site (Monday and Wednesday at the office) - mandatoryAvailability to work from Monday to Friday 8:00 am to 5:00 pmMust hold EU citizenship or valid work permit for PortugalEducation and experience Bachelor's degree or directly related work experiencePrevious relevant experience as Team ManagerBenefits: Competitive wagesPaid professional trainingPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceGo further with FoundeverWe believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today
#J-18808-Ljbffr
-
Porto, Portugal Sitel Corp. Tempo inteiroPorto, Portugal, PTCome and work with us.We are looking for a Quality Analyst to ensure that all external and internal requirements are met. You will be responsible for monitoring procedures and outputs and identifying mistakes or non-conformity issues.As a Quality Analyst in this project, your daily responsibilities will include:Monitors CSR's performance...
-
Porto, Porto, Portugal Sitel Tempo inteiroCustomer Service Excellence in Financial SoftwareUnlock your potential as a sales representativeAs a native English speaker or fluent in English with strong sales skills, you can thrive in our dynamic team.We are seeking a sales advisor to join our English Sales Customer Support team at a world-renowned financial software company.Your daily responsibilities...
-
Porto, Porto, Portugal Sitel Tempo inteiroUnlock your sales potential with our English Sales Customer Support team!Are you a customer service representative looking to expand your skills and maximize your earnings?As a sales advisor, you will work with one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.Your daily...
-
Porto, Porto, Portugal Sitel Corp. Tempo inteiroCompany OverviewSitel Corp., a renowned financial software company, is seeking an experienced Sales and Customer Support Representative to join our English Sales Customer Support team in Porto, Portugal.
-
English Sales Advisor for Financial Software Company
5 meses atrás
Porto, Portugal Sitel Tempo inteiroCome and work with us. Are you a customer service representative looking to expand your skills and maximise your potential earnings? Are you English native or fluent with strong sales skills? Are you looking for a role that rewards you the more you put in?So we have the perfect opportunity for you! Your future project: join our English Sales Customer...
-
Junior Financial Controller
6 meses atrás
Porto Salvo, Portugal VTXRM - Software Factory Tempo inteiroAt VTXRM, every day is a chance to build the future. An invitation to people who do not want to stop where they are. Never settling for good enough. We are a software development company full of passion. Our goal is not less than to bring the best solutions on the table for our national and international clients. With our strong partners, we are on the...
-
Porto, Portugal Sitel Tempo inteiroFrench Sales Advisor for Financial Software Company - Porto, Portugal Do you want to be part of global project in a financial software company?Are you French native or fluent with strong English communication skills?Are you looking for a role that rewards you the more you put in?So we have the perfect opportunity for you!Your future project: join our French...
-
English Sales Advisor For Financial Software Company
4 meses atrás
Porto, Portugal Sitel Corp. Tempo inteiroPorto, Portugal, PTCome and work with us.Are you a customer service representative looking to expand your skills and maximise your potential earnings? Are you English native or fluent with strong sales skills?Are you looking for a role that rewards you the more you put in?So we have the perfect opportunity for you! Your future project: join our English Sales...
-
Strategic Financial Leader
1 semana atrás
Porto, Porto, Portugal Vendom Company Tempo inteiroAbout the RoleVendom Company is seeking a highly skilled and experienced Strategic Financial Leader to join our team. In this critical role, you will be responsible for driving financial planning and analysis, accounting and reporting, risk management, financial strategy, team leadership and development, compliance and taxation, and developing effective tax...
-
English Sales Advisor For Financial Software Company
4 meses atrás
Porto, Portugal Sitel Corp. Tempo inteiroPorto, Portugal, PTCome and work with us. Are you a customer service representative looking to expand your skills and maximise your potential earnings?Are you English native or fluent with strong sales skills?Are you looking for a role that rewards you the more you put in?So we have the perfect opportunity for you!Your future project: join our English Sales...
-
Financial Manager
4 semanas atrás
Porto, Porto, Portugal Parfois Tempo inteiroJob DescriptionWe are seeking a highly skilled Financial Manager to join our Marketing team at Parfois. As a key member of the team, you will play a crucial role in supporting the department's strategy and decision-making processes.ResponsibilitiesCarry out and supervise financial control, accounting, and analytical support to the Brand departmentCreate...
-
Porto, Portugal Sitel Corp. Tempo inteiroPorto, Portugal, PTCome and work with us.Do you want to be part of a global project in a financial software company?Are you French native or fluent with strong English communication skills?Are you looking for a role that rewards you the more you put in?So we have the perfect opportunity for you! Your future project: join our French Customer Support team.Our...
-
Sales Coach For A Financial Software Company
4 semanas atrás
Porto, Portugal Sitel Corp. Tempo inteiroPorto, Portugal, PTCome and work with us. We are seeking a dynamic and experienced Sales Coach to join our team. The Sales Coach will be responsible for developing, mentoring, and training our sales team to achieve and exceed sales targets. The ideal candidate will possess a strong understanding of effective sales strategies and will be able to translate...
-
Porto, Portugal Sitel Corp. Tempo inteiroPorto, Portugal, PTCome and work with us.We are seeking a dynamic and experienced Sales Coach to join our team. The Sales Coach will be responsible for developing, mentoring, and training our sales team to achieve and exceed sales targets. The ideal candidate will possess a strong understanding of effective sales strategies and will be able to translate this...
-
Porto, Portugal Sitel Corp. Tempo inteiroWe are seeking a dynamic and experienced Sales Coach to join our team. The Sales Coach will be responsible for developing, mentoring, and training our sales team to achieve and exceed sales targets. The ideal candidate will possess a strong understanding of effective sales strategies and will be able to translate this knowledge into actionable coaching and...
-
Porto, Portugal Sitel Corp. Tempo inteiroPorto, Portugal, PTCome and work with us. Do you want to be part of a global project in a financial software company?Are you French native or fluent with strong English communication skills?Are you looking for a role that rewards you the more you put in?So we have the perfect opportunity for you!Your future project: join our French Customer Support team.Our...
-
French Sales Advisor For Financial Software Company
2 semanas atrás
Porto, Portugal Buscojobs Portugal Tempo inteiroCome and work with us. Do you want to be part of a global project in a financial software company?Are you French native or fluent with strong English communication skills?Are you looking for a role that rewards you the more you put in?So we have the perfect opportunity for you!Your future project: join our French Customer Support team.Our client is one of...
-
English Sales Advisor For Financial Software Enterprise
4 semanas atrás
Porto, Porto, Portugal Sitel Corp. Tempo inteiroSitel Corp. is a renowned financial software company delivering personalized experiences on a trusted and open platform.Salary: €25,000 - €35,000 per annum, based on experience and performanceAbout the RoleWe are seeking an English Sales Advisor to join our customer support team in Porto, Portugal.As a sales advisor, you will be responsible for...
-
Financial Transactions Manager
Há 1 mês
Porto, Porto, Portugal Sodexo Tempo inteiroJob OverviewSodexo, a leading Quality-of-Life Services company, is seeking a skilled Financial Transactions Manager to join its team in Portugal. This exciting opportunity will involve managing financial transactions, relationships with suppliers, and ensuring the smooth operation of the Purchase to Pay process.
-
Senior Financial Collections Manager
2 semanas atrás
Porto, Porto, Portugal Phiture Tempo inteiroABOUT THE COMPANY: Alten is a multinational group with over 30 years of experience in consulting services, information technology, and engineering. With a turnover of over €3.783 billion in 2022 and a workforce of 57,000 employees, the company specializes in providing administrative and financial support to its European subsidiaries. In Porto, Alten is...
