German Customer Support/Relocation Agent Expedia
1 semana atrás
Interessieren Sie sich für die Tourismus-/Gastgewerbebranche? Möchten Sie einem der führenden BPO-Unternehmen in Lissabon beitreten? Unser Kunde ist ein weltweit führendes Unternehmen und eines der größten Unternehmen in Portugal. In den letzten Jahren wurden sie als exzellenter Arbeitgeber und als einer der besten Anbieter von Kundenservicedienstleistungen anerkannt, mehrfach vom Great Place to Work Institute und zweimal vom Exame Magazine als bester Arbeitgeber in Portugal ausgezeichnet.
Ihre Aufgabe als Kundenbetreuer/Umzugsagent umfasst den direkten Kontakt mit Tourismusagenturen, Hotels und vielen anderen Kanälen, um Kunden und Unternehmen auf der ganzen Welt zu unterstützen.
Ihre Aufgaben:Bearbeitung neuer und bestehender Reservierungen (Service und Verkauf);Professionelles Management von Flug-, Hotel-, Mietwagen- und anderen Buchungsänderungen sowie allen anderen Kundenanliegen;Service in Hotels mehrerer Partnerunternehmen des Expedia-Netzwerks;Kundenunterstützung bei der Auswahl und Buchung von Hotels;Erstellen geeigneter Angebote basierend auf den Wünschen und Bedürfnissen der Kunden.Ihr Profil:Fließende Deutschkenntnisse (C2-Niveau oder Muttersprache);Gute Englischkenntnisse (B2-Niveau);Bereitschaft zur Arbeit in Wechselschichten;Gute Computerkenntnisse;Jegliche Art von Vorerfahrung oder Kontakt mit Kunden;Exzellente Kommunikationsfähigkeiten;Gute Zuhör- und Empathiefähigkeiten;Gute Zeitmanagementfähigkeiten;Teamgeist und Flexibilität.Wir bieten:Wettbewerbsfähiges Gehalt;Essensgutscheine;Befristeter, verlängerbarer Arbeitsvertrag;Private Krankenversicherung;Abholung vom Flughafen und administrative Unterstützung bei Ihrer Registrierung in Portugal;Erstattung Ihrer Flugkosten;Unterbringung in einer Wohngemeinschaft des Unternehmens;Kostenloser Portugiesischunterricht, sportliche Aktivitäten und vieles mehr
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