Content Reviewer – Process Associate – English – On Site Lisbon

1 semana atrás

Lisboa, Portugal Genpact Tempo inteiro

.Job Description - Content Reviewer – Process Associate – English – On Site Lisbon (HMS046347) Content Reviewer – Process Associate – English – On Site Lisbon - HMS046347 With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. Inviting applications for the role of Content Reviewer – Process Associate – English – On Site Lisbon In this job, you will be responsible for keeping the digital streets safe for our communities across the world Responsibilities- Understand and remain up-to-date with content policies and guidelines shared by the customer - Analyze online videos, social media, web page and advertising content for compliance - Examine the content which could be in text, image, audio, video or other format daily - Identify content that is not in compliance with requirements and flag for action - Give feedback for policies/tools/processes improvements - Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to - Train other team members regarding the daily tasks whenever urgent and requested by the manager - Perform tasks requested by the manager to ensure KPI's and all performance metrics are met- Uphold positive working environment in all internal/external interactions- Willingness to learn and work on a dynamic projectImportant: This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/sensitive in nature, such as (but not limited to) graphic violence, self harm, child abuse, and hate speech. Qualifications we seek in youMinimum Qualifications / Skills - Proficient level of English min C1

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