Czech-Speaking Customer Support Agent To Lisbon, Portugal
Há 1 mês
Description Ready to jump into a new career and move to beautiful Lisbon, Portugal?
We are looking for Czech speakers to join our growing team as a Content Moderator. We are a worldwide leader in Customer Experience Management and shared services for international markets.
With our team of 9.000 employees, from 82 nationalities, we are providing services in 35 languages for 64 markets.We are considered eight times the best company to work for in Portugal by the Great Place to Work Institute.
Furthermore, We are awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector, with plenty of growth opportunities.The position of Technical Support is for a leading American technology company that specializes in developing, manufacturing, licensing, supporting, and selling computer software, consumer electronics, personal computers, and various services. Requirements As a Technical Support Specialist, You will be responsible for delivering exceptional technical support to our Enterprise customers.
Your role encompasses problem identification, investigation, and resolution, both over the phone and through web-based channels.
Taking ownership of new cases and escalations promptly and proactively addressing customer satisfaction concerns before they escalate into problems.Defining the scope of customer issues and support boundaries by gathering relevant information.Conducting thorough research to investigate problems, with the option to collaborate with other teams.Escalating issues to management when appropriate, acting as a customer advocate, and keeping customers informed.Collaborating with management and engineering to address service issues, produce bug fixes, and develop test cases as needed.Ensuring that each support request you handle adheres to our clients Service Level Agreement (SLA) and achieves the highest customer satisfaction by managing expectations and delivering on commitments.Fluent level of written and verbal communication skills in Czech and good command of English (B2 Level);Strong knowledge of Office 365 in an Enterprise environment – particularly, Exchange Online.
Offer Relocation package: Accommodation option in a shared apartment with your own room (all expenses covered including cleaning)Initial flight expenses refund & pick-up at the airport Support with legal registration, tax number, residence papersFree annual flight to your home countryCompetitive salary + Performance-based bonusPrivate health insurance after 6 months of employmentFree Portuguese language courses, water sports, soft trekking, and much moreInternational career in a multicultural environmentPossibility of cooperation with leaders in various industriesIntensive training and familiarization phaseAmple opportunity to grow and evolve within our organization
-
Lisboa, Portugal Buscojobs Portugal Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Czech-speaking Customer Service Agent in Lisbon. As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Czech-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...
-
Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiroDescriptionReady to jump into a new career and move to beautiful Lisbon, Portugal?! We are looking for Czech speakers to join our growing team as a Content Moderator. We are a worldwide leader in Customer Experience Management and shared services for international markets. With our team of 9.000 employees, from 82 nationalities, we are providing services in...
-
Czech Customer Service Advisor In Lisbon
2 meses atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Czech-speaking Customer Service Agent in Lisbon.As a Customer Service Agent, you will play a crucial role in ensuring a seamless and positive experience for our Czech-speaking customers.You will be responsible for addressing customer inquiries and resolving issues via...
-
Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiroCzech-speaking Customer Service Ambassador to Lisbon! **Job details**: **Location** Lisbon **Discipline** - Customer Service**Reference** 36379 **Contact Name** Maris Lahe **Job description**: **Do you love delivering an amazing customer experience? Are you interested in green technologies and e-mobility?** Our client is looking for exceptional CX...
-
Czech Customer Support Agent
6 meses atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...
-
Network Support Agent
5 meses atrás
Lisboa, Portugal JUJUR Tempo inteiroPosition: Network Support Agent (Czech) Location: onsite in Lisbon, Portugal Employment type: Permanent **DUTIES AND RESPONSIBILITIES**: - Review and verify client's access and circuit orders by performing network checks, site readiness, and component testing to ensure accuracy and alignment with customer orders - Track and resolve third-party access...
-
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Czech-speaking Customer Service Representative in Lisbon. This is an exciting opportunity for someone who possesses excellent communication skills and is able to provide exceptional service to our customers.Key ResponsibilitiesAddress customer inquiries and...
-
Czech-Speaking Sales Representative To Lisbon, Portugal
3 semanas atrás
Lisboa, Portugal Nordicjobsworldwide.Com Tempo inteiro.B2 B Sales Representative - Lisbon, Portugal (Czech Speakers) Are you ready to kickstart your sales career in beautiful Lisbon, Portugal? We are seeking enthusiastic Czech speakers to join our dynamic team as B2 B Sales Representatives for a leading global company. As a B2 B Sales Representative, you will engage with business clients, driving growth and...
-
Czech-speaking Customer Support Representative For
7 meses atrás
Lisboa, Portugal City Job Offers Tempo inteiroAre you ready to embark on an exciting career journey in Lisbon? Join a dynamic team as a Czech-speaking Customer Support Representative for a leading renewable energy company. At our heart, we're all about providing exceptional customer experiences. Here's your chance to make a meaningful impact! - **About the Company** At the forefront of renewable...
-
Czech-speaking Sales Representative to Lisbon, Portugal
4 semanas atrás
Lisboa, Portugal NordicJobsWorldwide.com Tempo inteiroB2B Sales Representative - Lisbon, Portugal (Czech Speakers) Are you ready to kickstart your sales career in beautiful Lisbon, Portugal? We are seeking enthusiastic Czech speakers to join our dynamic team as B2B Sales Representatives for a leading global company. As a B2B Sales Representative, you will engage with business clients, driving growth and...
-
Customer Support Czech Market
7 meses atrás
Lisboa, Portugal KGR Tempo inteiroWe are recruiting for an international company a Czeck speaking Customer service Agent, **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery requirements to enable the...
-
Italian-speaking Customer Support Agent
1 semana atrás
Lisboa, Portugal City Job Offers Tempo inteiro**Italian-Speaking Customer Support Agent in Lisbon** Fulfill your dream and find a job in Portugal today! Are you looking for a job helping people in sunny Lisbon? **Italian-speaking Customer Advisor in Lisbon** We have a great opportunity for Italian speakers with good communication and interpersonal skills! **About the Company**: Work for the leading...
-
French-Speaking Customer Support Specialist
5 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAre you sure you want to apply for this vacancy without completing your profile? Update your profile here.Lisbon, PortugalFrench-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks:Communicate with customers using...
-
Czech Language Support Specialist in Lisbon
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroWe are seeking a highly skilled and customer-focused individual to join our team as a Czech-speaking Customer Service Representative in Lisbon. As part of Cross Border Talents, you will play a pivotal role in ensuring seamless interactions with our Czech-speaking customers. Your primary responsibility will be addressing customer inquiries and resolving...
-
Customer Support with Czech
7 meses atrás
Lisboa, Portugal Smart-Recruitments Tempo inteiroOur client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains. **About...
-
Czech Customer Advisor
2 meses atrás
Lisboa, Portugal Sitel Corp. Tempo inteiroDo you want to contribute to an outstanding customer representative service?Are you Czech native or fluent with strong English communication skills?Looking to make your career abroad in a multicultural environment?So we have the perfect opportunity for you! Your future project: join our Czech Customer Advisor team.As a customer advisor specialist, your daily...
-
Dutch-speaking Customer Support Agent
Há 7 dias
Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiroDutch-speaking Customer Support Agent in the Lisbon area with hybrid option **Job details**: **Location** Lisbon **Discipline** - Customer Service**Reference** 35655 **Contact Name** Robin Bos **Job description**: **Are you a motivated and enthusiastic native Dutch speaker looking for an international challenge? Do you want to enjoy an exciting...
-
Czech Customer Advisor
2 meses atrás
Lisboa, Portugal Sitel Corp. Tempo inteiroDo you want to contribute to an outstanding customer representative service?Are you Czech native or fluent with strong English communication skills?Looking to make your career abroad in a multicultural environment?So we have the perfect opportunity for you!Your future project: join our Czech Customer Advisor team.As a customer advisor specialist, your daily...
-
Czech Speaking Customer Service
Há 1 mês
Lisboa, Portugal Buscojobs Portugal Tempo inteiroCzech Speaking Customer Service - Banking - Office basedLisbon, PortugalOur client is recruiting Czech speakers for their banking client. Gross salary per month is €1060 + free accommodation for the whole 12 month contract (own room in a shared house / apartment). Alternatively, if no accommodation is required, gross salary can be €1260 per month...
-
Lisboa, Portugal Buscojobs Portugal Tempo inteiroJob DescriptionAre you fluent in Czech and have strong communication skills? We have exciting job opportunities in Lisbon! Take the next step in your career by working with some of the top global brands.What You Will Do:Communicate with customers via phone, chat, and email;Monitor and resolve cases efficiently to ensure quick resolution;Maintain customer...