Italian-speaking Customer Support Agent

Há 6 dias


Lisboa, Portugal City Job Offers Tempo inteiro

**Italian-Speaking Customer Support Agent in Lisbon**

Fulfill your dream and find a job in Portugal today Are you looking for a job helping people in sunny Lisbon?

**Italian-speaking Customer Advisor in Lisbon**

We have a great opportunity for Italian speakers with good communication and interpersonal skills

**About the Company**:
Work for the leading banking group in Northern Europe, they specialize in building lasting relationships with customers. As a strategic financial partner, they advise large companies, institutional clients and investors. All in all, they have a local presence in 20 countries.

**Your Profile**:

- You are fluent in French.
- You are proficient in English (B2).
- Excellent communication skills, empathy and team spirit.
- Customer-oriented mindset.
- EU resident, or valid work permit.
- Experience in technical troubleshooting is a plus, but not required.

**Your Responsibilities**:

- Coordinate office activities and operations to secure efficiency and compliance to company policies/procedures.
- Provide friendly and professional customer service to ensure that customers are supported at all times with the right insight information.
- Assist users with Pre-Sales, General Inquiries, and technical support.

**Benefits**:

- Full-time position (Monday to Saturday).
- Permanent Contract (3 months of trial period).
- Competitive salary + bonus.
- Health insurance.
- Work from a modern office in Lisbon.
- Accommodation in a shared flat.
- Flight reimbursement.


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