Italian Speaking Customer Support Representative

Há 1 mês


Lisboa, Portugal Careerxtra Tempo inteiro

**Job Title: Italian-Speaking Customer Support Representative**

**Location: Lisbon, Portugal**

**Company Overview**:
Careerxtra is a dynamic and rapidly growing Recruitment company dedicated to providing innovative solutions for our client companies. Our mission is to revolutionize the way people describe recruitment. We're passionate about what we do and are committed to delivering exceptional service to our clients worldwide.

**Position Overview**:
We are currently seeking a talented and enthusiastic Italian-Speaking Customer Support Representative to join our team in Lisbon, Portugal. As a Customer Support Representative, you will play a crucial role in ensuring our Italian-speaking customers receive prompt and effective assistance with their inquiries and issues.

**Responsibilities**:

- Assist customers with product-related questions, technical issues, and account inquiries.
- Troubleshoot problems and provide solutions promptly, escalating complex issues to the appropriate teams when necessary.
- Keep accurate records of customer interactions and transactions using our CRM system.
- Collaborate with other teams, including Sales and Product Development, to improve overall customer satisfaction and product usability.
- Stay up-to-date on product features, updates, and policies to provide accurate information to customers.
- Identify opportunities for process improvements and contribute to the development of support resources, such as FAQs and knowledge base articles.

**Requirements**:

- Fluent in Italian (both written and spoken) with excellent communication skills.
- Proficient in English, as it is the working language of the company.
- Previous experience in customer support or a similar role preferred.
- Strong problem-solving skills and ability to think critically under pressure.
- Excellent interpersonal skills with a customer-oriented mindset.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Tech-savvy with the ability to quickly learn and navigate new software and tools.
- Experience using CRM systems or support ticketing platforms is a plus.

**Benefits**:

- Competitive salary commensurate with experience.
- Health insurance and other benefits.
- Opportunities for career growth and advancement within the company.
- Dynamic and multicultural work environment in the heart of Lisbon.
- Regular team events and activities.

If you're passionate about providing exceptional customer support and thrive in a collaborative environment, we'd love to hear from you

**_



  • Lisboa, Portugal Careerxtra Tempo inteiro

    **Job Title: Italian-Speaking Customer Support Representative** **Location: Lisbon, Portugal** Are you fluent in Italian and passionate about providing exceptional customer support? Join our dynamic team in the vibrant city of Lisbon, Portugal, and contribute to creating positive customer experiences! **Position Overview**: We are currently seeking a...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Remote Customer Support Representative - French and Italian Speaking Location: Remote (Portugal) Are you fluent in French and Italian? Do you have a passion for helping customers and providing exceptional service? We're seeking talented individuals to join our team as Remote Customer Support Representatives. This is a fantastic opportunity to work...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Italian-Speaking Customer Support Representatives and Content Moderators - Lisbon Are you fluent in Italian and passionate about providing exceptional customer support or moderating online content? Join our team in Lisbon and embark on an exciting international career journey! Roles Available: Customer Support Representatives: As a customer support...


  • Lisboa, Portugal Careerxtra Tempo inteiro

    **Job Title: Italian-Speaking Customer Service Representative** **Location: Lisbon, Portugal** *** **Responsibilities**: **1. Customer Support**: - Address customer inquiries, concerns, and issues promptly and professionally. **2. Language Proficiency**: - Fluent in Italian with excellent written and verbal communication skills. - Ability to...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    **Italian-speaking customer service in Lisbon**: If you are in Portugal and you have an excellent command of Italian, this may be your next job opportunity! We are in search of an Italian Customer Advisor to deliver quality service to subscribers. Join an International team in Lisbon and help the audience of this world-leading streaming...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    **Italian-speaking customer service in Lisbon**: If you are in Portugal and you have an excellent command of Italian, this may be your next job opportunity! We are in search of an Italian Customer Advisor to deliver quality service to subscribers. Join an International team in Lisbon and help the audience of this world-leading streaming...


  • Lisboa, Portugal KGR Tempo inteiro

    We are recruiting for an international company a Italian speaking Customer service Agent **Missions**: - Communicate with customers using various channels - Ensure customer satisfaction and provide professional customer support - Support standard queries - Develop an understanding of customer’s position and service delivery requirements to enable the...


  • Lisboa, Portugal Careerxtra Tempo inteiro

    **Job Title: Dutch-Speaking Customer Support Representative** **Location: Lisbon, Portugal** **Company Overview**: Careerxtra is a dynamic and rapidly growing Recruitment company, We are dedicated to providing exceptional recruitment services. **Position Overview**: We are seeking a skilled and enthusiastic Dutch-speaking Customer Support Representative...


  • Lisboa, Portugal JL Talent Partners Tempo inteiro

    We're looking for **Italian** speaking **Clients Support Representatives** to join our client's team in the beautiful Portugal! **What you'll do**: - Give accurate, valid and complete information by using the right procedures; - Be the owner of the customer query and ensuring a timely resolution and response; - Build meaningful relationship, answering...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    **Italian-Speaking Customer Support Agent in Lisbon** Fulfill your dream and find a job in Portugal today! Are you looking for a job helping people in sunny Lisbon? **Italian-speaking Customer Advisor in Lisbon** We have a great opportunity for Italian speakers with good communication and interpersonal skills! **About the Company**: Work for the leading...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    **Italian-Speaking Customer Support Agent in Lisbon** Fulfill your dream and find a job in Portugal today! Are you looking for a job helping people in sunny Lisbon? **Italian-speaking Customer Advisor in Lisbon** We have a great opportunity for Italian speakers with good communication and interpersonal skills! **About the Company**: Work for the leading...


  • Lisboa, Portugal Careerxtra Tempo inteiro

    **Job Title: Remote Customer Service Representative - Russian Speaker** **Location: Remote (Portugal residents only)** **, Remote** **Position Overview**: We are seeking a talented and enthusiastic Russian-speaking Customer Support Representative to join our growing team. In this role, you will be responsible for providing top-notch customer service to...


  • Lisboa, Portugal Kulture Talent Tempo inteiro

    **Position Overview**:As a Russian-Speaking Customer Support Representative, you will play a crucial role in ensuring the satisfaction of our Russian-speaking customers. Based in our vibrant office in Lisbon, Portugal, you will be responsible for addressing customer inquiries, resolving issues, and providing top-notch support. **Responsibilities**: Build...


  • Lisboa, Portugal Careerxtra Tempo inteiro

    **Job Title: Customer Support Representative - Arabic Speaker** **Location: Lisbon, Portugal** **Position Overview**: As a Customer Support Representative, you will be the primary point of contact for our Arabic-speaking customers, assisting them with inquiries, resolving issues, and ensuring an excellent customer experience. This role is based in our...


  • Lisboa, Portugal Careerxtra Tempo inteiro

    **Job Title: Customer Support Representative - French Speaker** **Location: Lisbon, Portugal** **Position Overview**: As a Customer Support Representative, you will be the primary point of contact for our French-speaking customers, assisting them with inquiries, resolving issues, and ensuring an excellent customer experience. This role is based in our...


  • Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Italian-speaking Customer Support Agent in Lisbon, Portugal **Job details**: **Location** Lisbon **Discipline** - Customer Service**Reference** 36622 **Contact Name** Sara Pato **Job description**: **Italian-speaking Customer Support Agent in Lisbon, Portugal** **Are you an Italian-speaking customer service enthusiast, looking for a new challenge in...


  • Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Italian-speaking Customer Support Agent in Lisbon, Portugal **Job details**: **Location** Lisbon **Discipline** - Customer Service**Reference** 36622 **Contact Name** Sara Pato **Job description**: **Italian-speaking Customer Support Agent in Lisbon, Portugal** **Are you an Italian-speaking customer service enthusiast, looking for a new challenge in...


  • Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you an Italian speaker with a zest for excellence in customer service? Elevate your career as an Italian-Speaking Customer Advisor in the vibrant e-commerce landscape of Lisbon! This opportunity beckons both seasoned professionals and newcomers, as prior experience is not obligatory. Immerse yourself in the lively ambiance of Lisbon, enjoying competitive...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    Technical Customer Support in Lisbon (Italian Market)   Is Italian your first language?Do you want to live in Lisbon?We are looking for Italian speakers to provide quality Customer Service for the best search engine in the world.Solve consumer's doubts and general inquiries while empowering your technical skills and building long-lasting relationships with...


  • Lisboa, Portugal City Job Offers Tempo inteiro

    Technical Customer Support in Lisbon (Italian Market)   Is Italian your first language?Do you want to live in Lisbon?We are looking for Italian speakers to provide quality Customer Service for the best search engine in the world.Solve consumer's doubts and general inquiries while empowering your technical skills and building long-lasting relationships with...