Network Systems Administrator
Há 3 dias
Network Systems Administrator
Cantanhede - Portugal
Tilray Brands is a leading global cannabis-lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better – one person at a time – by inspiring and empowering the worldwide community to live their very best life by providing them with products that meet
the needs of their mind, body, and soul and invoke a sense of wellbeing. Tilray's mission is to be the trusted partner for its patients and consumers by providing them with a cultivated experience and health and wellbeing through high-quality, differentiated brands and innovative products. A pioneer in cannabis research, cultivation, and distribution, Tilray's unprecedented production platform supports over 20 brands in over 20 countries, including comprehensive cannabis offerings, hemp-based foods, and alcoholic beverages.
Looking to develop your career at the forefront of a rapidly expanding industry?
Ready to apply your talents to make a positive difference in the lives of patients around the globe?
The Network Systems Administrator is responsible for overseeing and maintaining the organization's computer networks and systems to ensure optimal performance, security, and reliability. This hands-on role involves the design, configuration, implementation, and continuous improvement of network infrastructure, including wide-area and local networks, datacentre operations, SAN storage, Cloud services, video surveillance, access control, and VoIP solutions. The Network Systems Administrator plays a key role in managing distributed systems, applications, and hardware, ensuring optimized performance, integrity, and security for all IT infrastructure elements. This individual also participates in the implementation of policies, procedures, and documentation consistent with company enterprise goals, industry best practices, GDPR requirements, and GxP quality standards.
Role and Responsibilities:
Design, configure, and maintain computer networks and systems, including various leading firewalls like Cisco Meraki, switching solutions, SANs, hypervisors on servers, and wireless APs.
Implement and manage network services such as Active Directory, Microsoft 365, MDM solutions, VoIP, backup solutions, IT service management platforms, and security centres, both on-premise and in Cloud environments.
Monitor network performance and security, ensuring optimal uptime and performance.
Identify, triage, and resolve technical issues, determining root causes, and escalating where applicable in accordance with company SLA targets.
Collaborate with other IT and operational staff to ensure network infrastructure integrity, InfoSec priorities, and ongoing performance metrics.
Develop and implement backup and recovery strategies for all data stored on the enterprise network.
Provide technical input into Business Continuity and Disaster Recovery plans for high availability of datacentre services.
Serve as a senior resource for the enterprise IT service management platform, categorizing network issues, setting priorities, and building an increasingly robust Knowledge Base.
Diagnose and repair technical network issues for end users via phone, email, and remote control products.
Follow established GxP quality principles of change control, document control, CAPA, and systems validation.
Research and recommend improvements to the organization's hardware, software, applications, and infrastructure, with business justification proposals.
Manage third-party vendor relationships, SLAs, and contract negotiations.
Develop and maintain expertise through professional development opportunities and personal studies.
Qualifications and Education Requirements:
University degree in Computer Science, Information Systems, Information Technology, or an acceptable combination of education and experience.
At least 10+ years of direct work experience as a Network Systems Administrator in a VMware and Microsoft enterprise environment with progressively increasing responsibilities.
At least one of the following certifications: Microsoft Certified: Azure Network Engineer Associate, VMware Certified Professional - Network Virtualization, Cisco CCNP, Cisco CCNA, or equivalent.
ITIL Practitioner level, experience with various security centres, Cloud environments, and GxP environment are assets.
Advanced knowledge of VLAN, OSFP, BGP, VoIP, SSL, WPA2-PSK, RADIUS, LDAP, IDS/IPS, VPN, and packet sniffing tools.
Advanced knowledge of Active Directory, Entra ID, LDAP, DHCP, DNS, NFS, SMB, CIFS, iSCSI, HTTPS, TLS, SSL, SAML, OID, and OAuth.
Extensive experience with Windows Server (2016 or newer), Group Policy, PowerShell, hypervisors, and virtual switching solutions.
Advanced knowledge in system and network architecture, design, configuration, disaster recovery, business continuity, storage management, and performance monitoring.
Experience with Windows 10 (or greater), Apple OSX, iPhone, iPad, Android phones and tablets, Microsoft Office 365, Microsoft Visio, and Microsoft Project.
Proven strong ability to write concise, detailed technical documentation for internal IT use and end-user training purposes, including detailed network diagrams, system processes, and maintaining accurate records of system configurations and inventory.
Ability to interpret the operational requirements of end users, project managers, and other stakeholders, and develop detailed task lists from start to finish.
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