Spanish Technical Support For Cloud Solutions

3 semanas atrás


Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

Do you have excellent communication skills in Spanish?
As a member of our Spanish Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & email, contributing to a better online user experience for millions of people worldwide.
Our client is an American company specializing in cloud storage services, offering online backup & file synchronization solutions.
Teleperformance Greece connects customers with the world's top brands for more than 30 years. We proudly represent leading global businesses.
A new career journey in an awarded working environment begins at the click of the "Apply for this job" button What you will be doing: Provide 24/7 help-desk support via phone and emailFollow company and client procedures and guidelinesBe positive and proactive and have a desire for applying continuous improvement processesExchange ideas and solutions with your colleagues Job Requirements: Excellent writing & verbal communication skills in SpanishGood technical troubleshooting & problem-solving skillsTechnical background & familiarity with technology trendsExperience in customer service is appreciatedPositive attitude & team spirit What we offer: Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring your friends and receive great bonusesHealth care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
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