Director, Product Experience Design

Há 1 mês


Lisboa, Portugal Careerarc Tempo inteiro

.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Title and SummaryDirector, Product Experience Design, Consumer Products and ProcessingOverview:Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Role OverviewThe Global Consumer Products and Processing Team is searching for a visionary Design Director to partner with the Consumer Core products and Processing management team to deliver best-in-class products that generate value for both customers and end users, driving tangible business results.Role Responsibilities:Customer Experience Champion: Collaborate with product, engineering, and stakeholders to ensure a consistent, unified, and high-quality customer experience across all touchpoints.Design Strategy Leadership: Prioritize design initiatives, address roadblocks, and provide clear direction as the central design voice during planning.Fostering Collaboration & Innovation: Drive teamwork by hosting design workshops and reviews, involving partners, and creating collaborative opportunities to cultivate innovation.Project Management Expertise: Manage complex design projects, overseeing scope, resource allocation, and timelines to deliver high-quality results that meet established goals.Design Language Guardian: Establish and enforce design standards, ensuring visual design and user experience (UX) decisions align with these standards for a cohesive brand experience.Design System Champion: Maintain and guard in the implementation of Made design system across all programs and products.Sales and Narrative: Provide design materials to win new business and create narratives for pitch teams.Quality Assurance: Review and approve design deliverables to maintain consistently high-quality standards.All About YouYou are a skilled champion of human-centred design. With a keen eye, you craft interfaces that are both intuitive and visually engaging, always prioritizing the needs and preferences of the end user



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