It Production Support For The Application Production And Support Team
3 semanas atrás
About the job
Worldwide, BNP Paribas has a presence in 74 countries with more than 190,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 15,000 employees and a presence in 14 markets, it provides clients with product and service solutions tailored to their specific needs, and continues to develop its franchise in the region.
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, a leading bank in Europe with an international reach. With delivery centers located in Mumbai and Chennai, we are a 24x7 global delivery center. We partner various business lines of BNP Paribas such as Corporate and Institutional Banking, Wealth Management, Retail Banking through three verticals - Information Technology, Operations and Finance Shared Services.
For 150 years, BNP Paribas Wealth Management has been committed to protecting clients' wealth, developing it, and eventually passing it on to their loved ones. We deliver tailor-made experience, with outstanding attention to detail and expertise from precise local knowledge to the global know-how that we access from the Group. Our goal is to create a new wealth management experience fit for a world where digital interactions have come to enhance human ones. Wealth Management Investment Solution Hub (WMIS Hub) provides a global IT solution for BNP Paribas Wealth Management where we develop, maintain and evolve IT applications which fits to the specific needs of BNP Paribas Wealth Management business users.
Your Main Activities Are
Provide technical support to system and application related issues on the respective WINDOWS/ Linux environments used by the different domains in Wealth Management.
UNIX shell scripting/ PowerShell/ Python knowledge to automate the server/service/process restarts and other day-to-day activity.
Basic knowledge on Autosys (i.e – create new job's/Modify the existing Job's).
Review and create application Support knowledge articles.
Ensure all production deliverables are aligned with bank standards and best practices.
Strong knowledge on batch processing and to support production incidents.
Analyzing system logs and identifying potential issues with infrastructure and Application related issues.
Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday).
Will be working in on-call support outside regular business hours (Weekday / Weekend).
Service monitoring, alerting, reporting and continuous improvement of the service quality and availability.
Strong Knowledge in ITIL process.
Profile and Skills to Success
Bachelor degree.
At least 3 years of Experience in IT experience working in IT infrastructure and application support with good mix of experience as given.
At least 3 years of Experience on Linux, Windows, Middleware [WAS/Tomcat], Production Support.
Basic understanding on networking and Storage.
Knowledge in oracle, MS SQL database, SFTP, AXWAY CFT, MQ, Ansible, Docker, Jenkins, Bitbucket, ELK.
Knowledge on Cloud.
Strong critical thinker with problem solving approach.
Good written and oral communication skills.
Should have hands on experience on Linux, Windows Server Administration.
Should have hands on experience in Middleware technologies.
Strong understanding on batch process & autosys.
Good understanding in CICD tools.
Good understanding on ITIL practices.
Why joining BNP Paribas?
Leading banking institution
BNP Paribas is the European Union's leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
International reach
Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
Retail Banking , a division that brings together all of the Group's retail activities and specialised business lines;
Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
Commitment towards work/life balance
At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
Please note that only applications submitted in English will be considered.
In case you are selected for this role, further documentation will be requested to support your hiring process.
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Lisboa, Portugal Phiture Tempo inteiroAbout the job Worldwide, BNP Paribas has a presence in 74 countries with more than 190,000 employees.In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860.BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas Group, established in 2005.BNP Paribas Wealth...
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Lisboa, Portugal Phiture Tempo inteiroAbout the job Worldwide, BNP Paribas has a presence in 74 countries with more than 190,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two...
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